In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
Vonage Business vs ShoreTel
Compare Vonage Business vs ShoreTel. Find out whether Vonage Business or ShoreTel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Vonage Business and ShoreTel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 65 Reviews
- 10 Reviews
Overview:
Vonage’s Business Cloud is one of the strongest offerings for SMB organizations looking to gain an entire Unified Communications platform that enables users to connect via voice, chat, text messaging or even video. Pricing is competitive, with...
ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...
Provider Info
- Website: vonage.com
- Headquarters Country: United States
- Founder Year: 2003
- Website:
- Headquarters Country:
- Founder Year: 1996
Plans Available*
- Vonage Business Build Your Own Plan - $19.99
- Vonage Call Center - N/A
- Vonage SIP - N/A
- N/A
Users Average Rating
Recent User Reviews
Our company transitioned from POTS to VOIP about 2 years ago. The first provider we were using had very poor uptime and performance, so after 3 months we switched to Vonage. We've had no issues or problems with Vonage since we switched to them. Set up was easy. For reference, our company has 17 employees.
When we first switched to voip around 2 years ago, Vonage was the name we all knew. We got set up really quickly and since then, haven't had any headaches at all. Our extensions all work and we haven't had any down time. Vonage business voip works for us.
Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.
Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
