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Voipgo vs Unlimitel
Compare Voipgo vs Unlimitel. Find out whether Voipgo or Unlimitel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voipgo and Unlimitel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 24 Reviews
- 1 Reviews
Overview:
Voipgo offers residential calling plans starting at $7.95 a month so that you can save money on your home telephone system.
Voipgo Unlimited Monthly
Voipgo’s unlimited monthly plan is great for the commitment-phobe. For $17.95 a...
Unlimitel offers complete business and residential telephone solutions for their customers. Providing everything from VoIP phone service to Internet access and monitoringm, Unlimitel has it all. If you are looking for high-quality and reliable...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2004
- Website:
- Headquarters Country:
- Founder Year: 2007
Plans Available*
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Users Average Rating
Recent User Reviews
Here's my story: I've used this service for 2 weeks now. It started off shaky. My VOIP did not work at first, so I contacted online help. After a little while they informed me that it looked like I was being sent onto an American system or something like that. They told me to wait for an e-mail saying that it had been fixed. So I waited, and nothing came. So I tried to use it the next day and it worked. But, the sound quality was horrible. Tinny, with an echo. I contacted customer service, and they recommended I not use a wireless connection. Well that wasn't the problem. So I submitted a ticket and got no recommendations from Voipgo technical support on how to improve the sound. Then I realized that the soft phone available for download on the Voipgo site was the X-Lite 3...there is an X-Lite 4 now. So I downloaded that and everything is great. So I contacted online help and told them what I did and they credited me 5 dollars for being helpful. Online help is available most of the time, the price is a very reasonable 17.95 a month for unlimited incoming/outoing calls, and if you're on both lines the third call coming in will ring busy. (Busy signal is cheesy sounding but not a big deal.) I needed a busy signal for my business which is why I chose Voipgo and I am glad I did.
I have been a voipgo customer for almost 2 years, and the service has worked very well. I only emailed customer service once last year, about a credit that hadn't been applied, and never heard back. Given the previous reviews, I was expecting my phone to suddenly stop working one day and it hasn't.. I emailed sales yesterday and heard back in 24 hours. They have the best selection of features, flexibility, number availability and price. My annual contract is coming up... should I stay ... or should I go ??
If you are like me and have been with Unlimitel since the days of Stephan Monette, it's time to reconsider your options. Primus, who purchased Unlimitel 7 years, is no longer interested in your business. With two DID price increases in less than a year (up $4/mth to $7.95) and per minute rates up 50% (1.5¢ a minute), it's time to look at voip.ms like I did. So much more for less money and customer service to boot. The latter was inexistant following the Primus takeover. I ported my number from Unlimitel without a hitch before my renewal date. There are some reports about Unlimitel charging cards after you close your account, but since mine expired (and I didn't update it on their portal) I did not have that issue. Unlimitel did charge me a $5 porting fee which was deducted from my existing balance.



