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Voipgo vs IP5280
Compare Voipgo vs IP5280. Find out whether Voipgo or IP5280 is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Voipgo and IP5280 and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 24 Reviews
- 1 Reviews
Overview:
Voipgo offers residential calling plans starting at $7.95 a month so that you can save money on your home telephone system.
Voipgo Unlimited Monthly
Voipgo’s unlimited monthly plan is great for the commitment-phobe. For $17.95 a...
IP5280 provides customers with comprehensive business VoIP services. From Hosted PBX VoIP to SIP Trunking to Unified Communications, IP5280 has it all. IP528- ensures top quality service and is one of the leading providers of VoIP services in the...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2004
- Website:
- Headquarters Country:
- Founder Year: 2006
Plans Available*
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Users Average Rating
Recent User Reviews
Here's my story: I've used this service for 2 weeks now. It started off shaky. My VOIP did not work at first, so I contacted online help. After a little while they informed me that it looked like I was being sent onto an American system or something like that. They told me to wait for an e-mail saying that it had been fixed. So I waited, and nothing came. So I tried to use it the next day and it worked. But, the sound quality was horrible. Tinny, with an echo. I contacted customer service, and they recommended I not use a wireless connection. Well that wasn't the problem. So I submitted a ticket and got no recommendations from Voipgo technical support on how to improve the sound. Then I realized that the soft phone available for download on the Voipgo site was the X-Lite 3...there is an X-Lite 4 now. So I downloaded that and everything is great. So I contacted online help and told them what I did and they credited me 5 dollars for being helpful. Online help is available most of the time, the price is a very reasonable 17.95 a month for unlimited incoming/outoing calls, and if you're on both lines the third call coming in will ring busy. (Busy signal is cheesy sounding but not a big deal.) I needed a busy signal for my business which is why I chose Voipgo and I am glad I did.
I have been a voipgo customer for almost 2 years, and the service has worked very well. I only emailed customer service once last year, about a credit that hadn't been applied, and never heard back. Given the previous reviews, I was expecting my phone to suddenly stop working one day and it hasn't.. I emailed sales yesterday and heard back in 24 hours. They have the best selection of features, flexibility, number availability and price. My annual contract is coming up... should I stay ... or should I go ??
IP5280 is the worst telecommunications company I've ever dealt with. Even the BBB agrees with over 19 complaints in 3 years of writing this. We were promised feature after feature then when our order got to provisioning we're told that our features are not supported. This didn't happen once but 3 times so far, each time being reassurred that we'll be fine ... "just sign here" is what we're told. Even our sales guys left the company a week after we signed our contract saying he had a hard time working there so he quit. We get no return phone calls. Support has more tiers than wedding cake with nobody knowing what the other does. This company is a joke. A small business shouldn't have to worry about their telecommunications company. For us our issues are still not resolved and we've been worried and stressed since day once. Even after all of our issues our sales guy tells us today "No problem, just sign here and we'll make it right". We have to order more services. What a joke. Stay away!



