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Jan 01, 2026
Vitelity vs eXtreme Fax
Compare Vitelity vs eXtreme Fax. Find out whether Vitelity or eXtreme Fax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Vitelity and eXtreme Fax and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 1 Reviews
Overview:
Vitelity is committed to providing rock-solid service and high quality customer care for each and every one of their customers. The wholesale VoIP products and services Vitelity offers are the most up-to-date available in the industry. Vitelity...
eXtreme Fax is powered by RingCentral, a reliable provider of VoIP and business communications solutions. eXtreme Fax focuses on providing affordable, convenient, user friendly and secure internet faxing solutions with the business person in mind...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2004
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
Authentication system fails frequently, taking SIP trunks down for customers. No support (except email asking if there's still a problem) and now they are refusing to port numbers so we can leave their shitty service.
Before Vitelity was purchased by either Onvoy or Intelliquent, who knows at this point, they were great; very responsive and helpful. However, now it seems whomever purchased them just left them to die on an island. LNP goes to voicemail all the time, support tickets are answered *maybe* within 48 hours. They claim to be understaffed, but then again, they've been saying that for about 6 months now. It would appear this is a sinking ship. We've since moved our services, but as long as you never need anything support-wise, Vitelity is a decent company. I feel bad for the account managers, as they have to take the brunt of the frustrations with limited ability to do anything. It just feels like pulling teeth just to get something simple done or even just get an acknowledgement that someone sees you exist.
Have been unable to get this stupid thing to work. I have a fax machine and have tried to send a test page to my Extreme Fax number, and I've tried to send a fax from my Extreme Fax account to my fax machine. Neither has worked despite 2 hours of trying and a long convo with their "support" which pretty much consisted of them telling me that there were "issued" with sending and receiving faxes "today." I had read another review that said the reviewer had also encountered "issues" so I asked how much of the time this thing actually works. He said it was down about one day a month,, which I just bet means at least 1 day a week. Seriously unimpressed.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
