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ViaTalk vs Jivetel Communications
Compare ViaTalk vs Jivetel Communications. Find out whether ViaTalk or Jivetel Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ViaTalk and Jivetel Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 11 Reviews
- 2 Reviews
Overview:
ViaTalk is one of the front runners in residential VoIP service. With its flexibile plans and ease of use, ViaTalk can provide top-notch VoIP service to just about everyone: expert to novice.
ViaTalk’s plans usually start at very low price...
Jivetel Communications was established in 2005 and is a division of GlobeCom International. In late 2005 Jivetel began offering Voice Over IP telephone service (AKA: VoIP, Voice Over Broadband, VoBB, and DSL Lines) to subscribers worldwide. In...
Provider Info
- Website: viatalk.com
- Headquarters Country: United States
- Founder Year: 2003
- Website:
- Headquarters Country:
- Founder Year: 2005
Plans Available*
- N/A
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Users Average Rating
Recent User Reviews
I honestly can't understand all these bad reviews. I've had Viatalk for close to a year and I am very satisfied with the quality of the service. No issues whatsoever with the quality of either incoming or outgoing calls. I did have an issue with a couple of the features, but the tech support was very responsive and fixed one of the issues right over the phone. The reliability has been perfect. I don't plan on switching. They are a great VOIP provider.
We've had Viatalk for more than 10 years and have noticed a degradation in service quality as well as an increase in fees that they say is recovery of taxes, but no other voip provider charges. Even if you choose their 2 year 'special', you still pay $40 in fees and an additional $5 monthly for fees. Rip off city! Plus, they are very difficult to quit.
I totally agree with the other reviewer (there's only one other review at this time). I've been using Jivetel for our office for about 8 years now, and it's only good. I just had a tech issue. I called their support number, Ron answered the phone immediately, and spent 20 minutes on the phone with me making changes and adjustments and solving issues. His attitude was great, and he got everything working perfectly. I've only had positive experiences with Jivetel and I recommended them highly.
I used many other VOIP companies that are much more known on the market. Jivetel outshines all of them. They have great quality and many features. The level of customer service is what makes them stand out. I highly recommend Jivetel to any individual or business that cares about customer service and wants to be treated well.



