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VelocityTel vs Unlimitel
Compare VelocityTel vs Unlimitel. Find out whether VelocityTel or Unlimitel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of VelocityTel and Unlimitel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 1 Reviews
Overview:
Unlimitel offers complete business and residential telephone solutions for their customers. Providing everything from VoIP phone service to Internet access and monitoringm, Unlimitel has it all. If you are looking for high-quality and reliable...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2003
- Website:
- Headquarters Country:
- Founder Year: 2007
Plans Available*
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Users Average Rating
Recent User Reviews
Overall it was not too bad.
I signed up for this service because of the good reviews from voip review. I have a business with 8 phones. I was told that if i had a fast connection then i wouldn't have any problems. I invested $5000 in a new network when we moved offices and we have a 5MBps dedicated connection. It took a few weeks for our phone number to be ported. Customer service was friendly but never fixed problems even though we had many support tickets and they were escalated to top level support. The phones that they recommended were the GXP 2000's and they are of cheap quality. We often have echo's and occasionally get disconnected. We have to reset our phones frequently to avoid problems. The main complaint i have is the quality and reliability of calls. The quality of my cell phone calls is much better than my voip ones. I just tell people to call my cell to avoid being disconnected. Overall we saved money on the service but more than payed for it on our network and time lost. Use a reliable provider or standard service
If you are like me and have been with Unlimitel since the days of Stephan Monette, it's time to reconsider your options. Primus, who purchased Unlimitel 7 years, is no longer interested in your business. With two DID price increases in less than a year (up $4/mth to $7.95) and per minute rates up 50% (1.5ยข a minute), it's time to look at voip.ms like I did. So much more for less money and customer service to boot. The latter was inexistant following the Primus takeover. I ported my number from Unlimitel without a hitch before my renewal date. There are some reports about Unlimitel charging cards after you close your account, but since mine expired (and I didn't update it on their portal) I did not have that issue. Unlimitel did charge me a $5 porting fee which was deducted from my existing balance.



