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VelocityTel vs RapidFax
Compare VelocityTel vs RapidFax. Find out whether VelocityTel or RapidFax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of VelocityTel and RapidFax and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 4 Reviews
Overview:
RapidFax is a very cheap email to fax - fax to email service for small businesses and home offices. For only $9.95 per month, you receive 300 free inbound or outbound fax pages. Extra pages are only $0.08 per page. Setup is fast and free. ...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2003
Plans Available*
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Users Average Rating
Recent User Reviews
Overall it was not too bad.
I signed up for this service because of the good reviews from voip review. I have a business with 8 phones. I was told that if i had a fast connection then i wouldn't have any problems. I invested $5000 in a new network when we moved offices and we have a 5MBps dedicated connection. It took a few weeks for our phone number to be ported. Customer service was friendly but never fixed problems even though we had many support tickets and they were escalated to top level support. The phones that they recommended were the GXP 2000's and they are of cheap quality. We often have echo's and occasionally get disconnected. We have to reset our phones frequently to avoid problems. The main complaint i have is the quality and reliability of calls. The quality of my cell phone calls is much better than my voip ones. I just tell people to call my cell to avoid being disconnected. Overall we saved money on the service but more than payed for it on our network and time lost. Use a reliable provider or standard service
DO NOT SIGN UP for this service!! After the 30 day trial, they start charging and it is IMPOSSIBLE to cancel. You cannot cancel online or any other way. I talked to people and I chatted online but it was impossible. I cancelled my credit card and still it was charged to my new card. (My credit card company said that if they have the 3 digit code on the back, they can push it through.) Now I've filed a dispute with my credit card company and I hope that will work.
At $9.95 per month, I feel that RapidFax's individual and small business plan is a competitively priced internet fax service option. They offer a thirty day trial period which includes 300 total pages. Unlike other internet fax services that set an allotted number for incoming and outgoing pages, RapidFax combines the two to give their users more flexibility in how they spend their minutes. They also DO NOT charge a setup fee for their service. Faxes can only be sent to two email addresses which has not been a problem for me.



