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Telsun Communications vs MagicJack Plus
Compare Telsun Communications vs MagicJack Plus. Find out whether Telsun Communications or MagicJack Plus is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Telsun Communications and MagicJack Plus and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 14 Reviews
February 2010 update: We were unable to find a working website for Telsun Communications. The provider is probably out of business.
magicJack Plus is the newest VoIP system available from magicJack. With magicJack Plus, you don't need to keep your computer on at all times to use your phone, as you did with the older magicJack product. This means you...
- Headquater Country:
- Founder Year: 1990
- Headquater Country:
- Founder Year: 2007
Users Average Rating
Recent User Reviews
Not doing anything exotic with MagicJack so a limited feature set is not a problem. The device seems to work fine. Customer service, however, is absolute garbage. After purchasing a four-year plan during the renewal process, I find that I am again being asked to renew the service (automatically debiting my bank account/credit card) after only one year. I called to seek a clarification and discovered that magicJack (according to the person who answered the phone) apparently didn't have my current address, even though the invoice I received (PAID IN FULL) upon purchasing the plan clearly has my current address listed . . . the customer service rep claimed he needed a previous, long-outdated address for "security" reasons. These people couldn't differentiate security from a piano recital. So I sent customer support an e-mail describing the problem and I receive an e-mail in reply that the customer support e-mail box is not monitored and that I should call instead --- apparently no one at magicJack has the guts or initiative to correct their corrupted, useless database nor offer any positive assistance to a customer. I will reply by first filing formal complaints with my state Attorney General's office and the state Consumer Protection Agency. And if magicJack ignores my request to not attempt to automatically charge my credit card/bank account again, I will, indeed, file a criminal complaint (theft & fraud).
I wish I had read other reviews first before trying this magic jack out. So please, read first! DO.NOT.USE. I signed up for the free trial but returned the device within 30 days. I included the RMA and everything else like they said. I paid for the shipping and it was received and delivered to them timely. But guess what? THEY STILL CHARGED ME. I called several times and they keep hanging up. You can’t talk to anybody who is decent enough to actually care about your concern. So my resolution would be just to file a dispute with my credit card company. I learned my lesson. YOU HAVE BEEN WARNED. STAY AWAY FROM THESE PEOPLE.