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TelExtreme vs Vitelity
Compare TelExtreme vs Vitelity. Find out whether TelExtreme or Vitelity is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of TelExtreme and Vitelity and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 0 Reviews
- 2 Reviews
Vitelity is committed to providing rock-solid service and high quality customer care for each and every one of their customers. The wholesale VoIP products and services Vitelity offers are the most up-to-date available in the industry. Vitelity...
- Headquater Country:
- Founder Year: 2005
- Headquater Country:
- Founder Year: 2004
Users Average Rating
Recent User Reviews
I signed up for Telextreme and my cousin did as well -- she and her husband previously used SKYPE and they said that the Telextreme VOIP is MUCH better, no delay, no dropped call, video in real time. I prefer using Telextreme to using my cell phone -- the voices are much clearer.
It´s excelent the VOIP service oftelextreme. In reference to the Mexico Plus Plan, if you have people living in Mexico, you can gave him a regular mexican number among 15 cities and increase, and you answer the phone where ever you are around the world. telextreme.com/digitalcommuni Also, all the advantage that you have, the softphone, you can use it in your laptop-computer, and the voice is clear. Also the other´s plan are excellent, we should see our familiar and personal necessities. Spanish. Es excelente el servicio de telextreme. En referencia al plan mexico plus, si tu tienes gente o deseas hablar con personas en Mexico, puedes darle un número local mexicano para que te hablen, de entre 15 ciudades, que se incremetan, donde tu respondes el telefono donde quiera que estes en el mundo. telextreme.com/digitalcommuni Tambien, tienes la ventaja del softphone, que puedes usarlo ya sea en tu lap-computadora, y la voz se escucha clara. Tambien los otros planes son excelentes, debemos ver nuestras necesidades personales y familiares.
Before Vitelity was purchased by either Onvoy or Intelliquent, who knows at this point, they were great; very responsive and helpful. However, now it seems whomever purchased them just left them to die on an island. LNP goes to voicemail all the time, support tickets are answered *maybe* within 48 hours. They claim to be understaffed, but then again, they've been saying that for about 6 months now. It would appear this is a sinking ship. We've since moved our services, but as long as you never need anything support-wise, Vitelity is a decent company. I feel bad for the account managers, as they have to take the brunt of the frustrations with limited ability to do anything. It just feels like pulling teeth just to get something simple done or even just get an acknowledgement that someone sees you exist.
After 10 emails asking for an update I finally have decided to stop using this company. They really just don't care. If it works it works but when it breaks they just sorta get it fixed when they can. Too many outages!!