In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
TelePacific vs Jivetel Communications
Compare TelePacific vs Jivetel Communications. Find out whether TelePacific or Jivetel Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of TelePacific and Jivetel Communications and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 2 Reviews
Overview:
TelePacific is a business VoIP service provider that is committed to providing you and your company the communications services you need for success. They offer the top products and services in the telecommunications inductry all at fair prices....
Jivetel Communications was established in 2005 and is a division of GlobeCom International. In late 2005 Jivetel began offering Voice Over IP telephone service (AKA: VoIP, Voice Over Broadband, VoBB, and DSL Lines) to subscribers worldwide. In...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2004
- Website:
- Headquarters Country:
- Founder Year: 2005
Plans Available*
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Users Average Rating
Recent User Reviews
Last year I signed a three years contract with Telepacific to provide phone lines and internet service to our 4 locations. The internet speed is very slow, they promise a speed and they provide different one. Also I did not get listing in the yellow pages as promised. The first 6 months the billing was accurate, after that they started adding to the bill many fees, and whenever I dispute them they refuse to give me the credit. My monthly bill should be $980.00 now it’s up to $1223.78. In May/2013 I called them to question their long distance rates to Switzerland and Jordan, I was told its 6 cents a minutes, and even I repeated the question many times to the customer service rep who insisted it is 6 cents. That is why I made the calls. When I received the bill it was .85 cents a minute, I disputed it and they claim they have no notes on the account regarding Jordan rate. Stay away from that company, they have a very slow internet speed and a lousy customer service, they will be nice until you sign a contract after that they will provide the worst customer service and they have stupid representatives who tricks you by giving you non existing rates to collect more money.
Telepacific is a great choice! This year I was given the task of installing a T1 line. I spoke with AT&T and was disappointed with their service. I found Telepacific and they were on site within a few days with a reasonable quote. We decided to go with them and it has been a good decision so far. Their service people are friendly and competent. Early on, we had a breakdown. It was resolved in a few hours with new equipment (I was told) installed off site somewhere. Since then, there have been no problems. Their customer service is easy to reach and called with updates during the installation.
I totally agree with the other reviewer (there's only one other review at this time). I've been using Jivetel for our office for about 8 years now, and it's only good. I just had a tech issue. I called their support number, Ron answered the phone immediately, and spent 20 minutes on the phone with me making changes and adjustments and solving issues. His attitude was great, and he got everything working perfectly. I've only had positive experiences with Jivetel and I recommended them highly.
I used many other VOIP companies that are much more known on the market. Jivetel outshines all of them. They have great quality and many features. The level of customer service is what makes them stand out. I highly recommend Jivetel to any individual or business that cares about customer service and wants to be treated well.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
