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TeleBlend vs ShoreTel
Compare TeleBlend vs ShoreTel. Find out whether TeleBlend or ShoreTel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of TeleBlend and ShoreTel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 37 Reviews
- 10 Reviews
TeleBlend is a residential VoIP phone service provider that provides broadband phone coverage in 85% of the United States. As a company, TeleBlend strives to deliver full-featured, low-cost, and plug-and-play service...
ShoreTel began selling IP telephony products in 1996. ShoreTel offers a comprehensive, premise-based unified communications solution - based around their award-winning IP phone system. Shoretel guarantees it will have the lowest price - over a...
- Website: www.teleblend.com
- Headquater Country:
- Founder Year: 2007
- Headquater Country:
- Founder Year: 1996
Users Average Rating
Recent User Reviews
Was an old Sunrocket customer until the changeover to Teleblend years ago. Since then they have changed their hardware/software several times, each time getting worse than the last. Currently the last change, sometime in July of 2018, features of call blocking, forwarding, caller ID, and more have become non existent. They have no phone service of their own for support or service. Everything is done by email. Looking into reporting to PUC and any other agency if they try to prevent me from porting my number to another service. Their cost is also no longer competitive. $27ish yet advertised for $15.99. Absolutely unacceptable!!! In the beginning I was only loyal since Sunrocket was awesome. Lesson learned...
I transferred from Sunrocket to Teleblend many years ago. Since then their Price has gone Up and Up and Service and Quality have gone Down and Down. There is NO phone that will get you to their offices... everything is by email IF they even respond! Their website just got changed and now Call Fowarding is almost impossible to use, Call Blocking is gone,, and ALL MY CONTACTS HAVE BEEN LOST!! AND Now (2 times) I have tried to take my number from them to another company and they WILL NOT RELEASE MY PHONE NUMBER FOR PORTING.!!! This happened in 2015 (with basic talk VOIP) and now again in 2018 with Comcast/xfinity mobile. I have filed a complaint with the FCC. Do NOT sign up with Teleblend,,, and whatever you do... don't sign up with a number you want to keep!! They are the WORST PHONE COMPANY ON THE PLANET!! Mike in Rockford Illinois
Overall, good service. On rare occasions, I've had to go to someone with more authority when issues are not resolved in a timely manner, or when there is confusion regarding a request, but for the most part, requests and issues are addressed quickly and efficiently. When I have had complaints in the past, management has been more than willing to listen, in the interest of improving the client experience.
Although there's no such thing as a perfect company to do business with, ShoreTel strives to be responsive to customer complaints or suggestions, in the interest of improving service.