Team collaboration tools have never been more important than today. With the growing need to adapt to mobile solutions, it’s necessary to keep up with the times and be able to work across time zones...
Jul 12, 2020
SimpleSignal vs Ooma Telo
Compare SimpleSignal vs Ooma Telo. Find out whether SimpleSignal or Ooma Telo is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SimpleSignal and Ooma Telo and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 4 Reviews
- 8 Reviews
Overview:
An award-winning provider of business and residential VoIP services, Ooma aims to deliver an exceptional calling experience with its cloud-based smart telephony system that surpasses ordinary phone service. At the heart of Ooma’s effort to...
Provider Info
- Website:
- Headquater Country:
- Founder Year: 2003
- Website: ooma.com
- Headquater Country: United States
- Founder Year: 2005
Plans Available*
- N/A
- Ooma Home Phone Basic Service - $0.00
- Ooma Home Phone Premier Service - $0.00
- Ooma International World Plan - $17.99
- Small Business Full-Featured Phone System - $19.95
Users Average Rating
Recent User Reviews
Multiple landlines being used. All lines have quality issues and at times so bad customer can not be understood. It sounds as a really bad connection as if a cell phone where being used and it was breaking up. After 3 months of verified problems they finally came out and determined some of the equipment was bad. After replacing some of the equipment we were back and operational with no problems. Now the same problem has come back up and we are again having to use our personal cell phones for company use even though we are paying close to $600 a month for their services. Quest came out and stated that there equipment is not even all hooked up. We can not get a simple signal technical off of their computer monitoring program to physically come out and look at their equipment. Also internet connection is really slow and at times don't even work. Simple signal states that if the other company that shares the lines is watching a video on the internet it will cause interference with the phone lines. $600 a month seems pricy if you can't use internet connection and phone lines at the same time. My cell phone is capable of this and it only runs $100 a month
Great sound quality, very creative staff. The team put together my phone system for me, asked me how i imagined it could work in a perfect world, then built the system to those specifications (i didn't know they could do it the way i described, but it's great). The training staff was very prompt and friendly, got my team up to speed on the new features that will keep my co-workers in contact. Provisioning team helped keep the setup simple, pre-programmed everything so i just needed to plug in phones around the office. The support team has also been great, tweaking my setup for me, very nice. Service has been very reliable, very happy with the quality and sound.
If you are looking for a business IP Phone Service certainly stay away from Ooma. If I could give it negative star rating I would. They mislead you by telling you that there is a full money back guarantee but that is not the truth. They would not let us see the platform or walk through it with us until we signed up and provided a credit card; which is fine. They told me that they needed to charge an Activation fee but if I wasnt happy with the service it would be refundable. After we provided our cc then we had access to the site and soon ralized it was not for our liking; it was very basic, plain, and lacked numerous features that almost all competitors have. Literally within 2-hours of signing up, we sent an email and left a message that we wanted to cancel the service. A few days later I noticed the activation company was on by credit card. I called Ooma and requested the refund but the rep told me the activation fee is non refundable. I asked to speak with a supervisor. The supervisor told me she would not refund the activation fee. I told her that it was not a wise business decision because I would share my experience on social media and her reply was go ahead. This company must be very hard-up to swindle people out of "activation fees". We never even made or received any calls and cancelled within 2-hours. I strongly suggest looking at the competitors because you will get much more bang for your buck and the services are much better.
After the initial free Premiere service is over (30 days) we started receiving an avalanche of robo calls. We can no longer use our home phone we get so many robo, sales, and scam calls. Ooma wants $120 per year to stop the calls. We are held hostage by Ooma. Stay way from Ooma. Stay far far away.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
