In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
ServerPronto vs Rebtel
Compare ServerPronto vs Rebtel. Find out whether ServerPronto or Rebtel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of ServerPronto and Rebtel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 23 Reviews
Overview:
ServerPronto sells affordable dedicated servers. ServerPronto's servers are intended for experienced webmasters, business with complex needs, and web-based businesses — small-scale websites would do better looking elsewhere.
ServerPronto...
Rebtel is starting a revolution.
A venture capital-funded start-up, Rebtel began in 2006 with the goal of 'taking the phony out of mobile telephony.' If Rebtel hasn't succeeded at that goal, Rebtel has taken high prices...
Provider Info
- Website: www.rebtel.com
- Headquarters Country:
- Founder Year: 2006
Plans Available*
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Users Average Rating
Recent User Reviews
I have had an account with Server Pronto since 2004 and I have been quite pleased with all aspects of this company. Server Pronto's Customer's Support is has been fast and efficient at any time of the day that I have ever called. When using the "Web Forms", I have received replies within five to ten minutes of submission. Most importantly.... Server Up-time... So far, so good! I have experienced very, very little downtime and the speed of Server Pronto is excellent. Throughout the years that I have been a customer of Server Pronto, I have not had any major problems, and have delivered more than I expected. I truly believe that they are the best company out there for inexpensive, reliable servers.
They have the worst call service. They behave like thieves and will take money from your account without informing you.
Please don’t waste your money. THIS is what I emailed them - Apr 19, 2021, 17:53 UTC I have used so many apps to make international calls, and so far your app has been the worst call quality. Used every which way possible, data, WiFi, phone line, called FROM different locations, different phones, called different numbers, same issue everywhere. No customer servie person to call, ONLY EMAIL!! WHAT?! Are we living in the 90’s??? And when emailed customer service, was told to send photo??? Really? Horrible experience! Going to tell anyone and everyone possible to STAY AWAY from you guys and save money and time. I had to chancel and look for something else. Not worth a single penny. AND THIS IS HOW THEY RESPONDED Ryan (Rebtel) Apr 21, 2021, 3:59 UTC Thanks a lot for getting in touch! I understand you would prefer a fast call, however, due to troubleshooting we currently only offer support through chat or email, so we don't have a phone number you can dial to reach us and we're very sorry if you have to go through all this I know how frustrating this must be to you. I understand the purpose why my colleague has asked you to send a screenshot because we want to make sure that you're only using the WIFI option only because we can see from your account that you're using the Phone Lines all the way from Last year and we did not see any changes with your connection. If you have been with the biggest TELCO company in the US you have probably gone through some troubleshooting too but it's different with Rebtel since we do not have phone support so that is why we have to ask you series of questions and sometimes screenshots for our reference. We respect if your judgment about Rebtel is a horrible app but if you measure that by how we attend to our user's complain then you probably have not been to any biggest TELCO where they have the worst troubleshooting process compared to us. You may cancel the account if you can't bear with the way we communicate with you, I am so sorry but we can only help you through email and if you do not have patience with it we cannot do anything about it. Yes, we're not in the '90s anymore but emailing is fun and you should find that way too. Thank you for being the best part of Rebtel! Best Regards, Ryan Rebtel Customer Team