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SageVone vs MyFax
Compare SageVone vs MyFax. Find out whether SageVone or MyFax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of SageVone and MyFax and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 0 Reviews
- 1 Reviews
MyFax simplifies the sending and receiving of documents for your business with their online fax service. No more paper wastage, no big clunky machines. With MyFax, you can send and receive your fax by email, or even mobile. You can use your...
- Headquater Country:
- Founder Year: 2006
Users Average Rating
Recent User Reviews
I had Sagevone for around a year, and can't say much that is positive.I didn't have trouble with the uptime of the service but the call quality was constantly very , very, very poor, which made the service unusable. The voice quality itself was above average but parts of the conversation were lost, and this problem was constant and never solved.It was like dropping every other word, and it was just in one direction. The people that I talked to could hear me just fine, but I couldn't understand their responses because of this problem of missing every other word of the conversation. All VOIP tests run by them and me showed no problems with the connection over the Internet, with MOIP usually 4 or higher. The technical support seems to revolve around one person, which may be the owner. All of my problems were blamed on my ISP by the support person. After changing adapters, routers, cable modems, and switches several times, no problems were ever fixed. Call quality was the poorest when talking to them. They have a lot of features, a lot more than most, but if the service is always very poor, the features really don't matter.
After six months and two VoIP adapters I have never had reliable service. Calls drop at random times, audio drops out for several seconds, the audio quality is bad and lately, when I get an outside call all I here is a busy signal. When people call me they hear a ring tone but my phones do not ring, or they get a message "All lines are busy." When I contacted the SageVone service people I made appointments to talk with technical experts that were never kept. In six months I have never talked to a technical person. Their service representative was rude and abusive and blamed everyone except himself for the problems. They kept blaming my broadband service even though I sent test data showing that there was no problem on this end (6.5Mb/s isn't enough?!?). They also told me that their service is incomatible with MacOS and Linux systems. Something that they do not advertise. In my opinion, this is not a company to be trusted or patronized.
I own a small business and only need to occasionally send faxes. I didn't want to have to pay the phone company for a dedicated ring or line for a fax in our office even though fax machines themselves have come down in pricing to something extremely affordable! I found MyFax to be convenient and well priced. I initially signed up for the lowest plan of $10/month but realized that I wasn't sending or receiving faxes each and every month. I called MyFax and asked them if there was any other plan that would suit my needs. They offered me a $5 plan with up to 50 pages a month. I was really impressed with the way they were willing to work with me instead of losing me as a customer. I think MyFax is a great service- I really like how easy it is to create any file from PDF to jpg and send it anywhere. It is so simple having my own fax number and receiving faxes and confirmations directly into my email account without having to log into MyFax to check and see if I have any pending faxes. I highly recommend this company especially for individuals without a fax machine or small company's that do not use faxes on a regular basis.