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Mar 29, 2025
Ringio vs Dialpad
Compare Ringio vs Dialpad. Find out whether Ringio or Dialpad is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Ringio and Dialpad and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 2 Reviews
Overview:
Ringio is a technology and business communications company that offers a fully customizable virtual PBX call routing solution to customers. Their virtual PBX comes with customer relationship management tools, call queuing, IVR, and more. Ringio...
Dialpad offers business VoIP services and features HD voice, group video chat, conferencing, and more with their comprehensive unified communications platform. Dialpad was designed and put together with the objective of providing unified voice...
Provider Info
Plans Available*
- N/A
- Enterprise - $35.00
- Pro - $30.00
- Standard - $20.00
Users Average Rating
Recent User Reviews
I tried to sign up for a test account a 14 trial day Ringio stated my company email wasn't accepted I'm guessing the portal they design is a system domain register. Owner answer the phone claiming my protonmail is encrtpy isn't something they couldn't use base on the app because the security protonmail uses. He was very judgmental he couldn't beleive it wasn't a corporate account I had to explained that my domain is available or maybe try my other company he burst out claim was the owner Samual the CEO and base on his vibes,I won't be a good fit for the company he trying play some psychic abilitlies and crsytal ball method what a crappy way to treat customer in less than 2 minutes saying they screen to see who they are working with and so forth was a waste of 5 minute phone called. He ask me what my company does he is plain old outdated version small shop the so called owner isn't making money he answer the phone. Pass this company up there over 1000 VOIP company know has to put up with bad service and stupid pre judgement. RINGIO is going out of business each time I submit the button for DEMO the technician cliam he was busy such a discrimation and this company soon will have the Biggest lawsuit over discrimination activity.
They are so far behind the mark of the industry that they do not have the normal features you would come to expect from any real VoIP company just don;t exist. The system is uber complicated and takes making setting on 3-4 pages where it would all be done on one page with any main stream provider. They routinely ignore email and voicemails regarding service issues and it is very rarte to be able to find out exactly what the real problem was. Often the problem seems to go away on it's own before they find a fix for it. The user is often made to feel the issue is on their side, even though test results show no problem on the user side. There have been chronic outages and service problems where calls could not be placed out, in or both. One recent service outage last several days. I would not recommend this poor provider to my dog let a lone a friend. Actually, my friend dog both use 8x8.
We've been using Dialpad since it was Switch.co, and it has been reliable, and with good quality audio. We have experienced no problems, and the price was great for the features it included. We also use the included Uberconference, and it also works well.
No customer service on weekends or after hours. No way to call them for support only email or chat, and even then, nobody reads or responds on the weekend. The price is good if the service worked, but I don't receive my calls. I opened a ticket about it but they stopped working on it. My business is dead in the water without calls. I tried to port my number away from them but nobody is answering the phone to even figure out the details. My bill has no details that the winning provider would need to get my number. I am really stuck.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
