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RingCentral vs OneSuite
Compare RingCentral vs OneSuite. Find out whether RingCentral or OneSuite is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of RingCentral and OneSuite and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 142 Reviews
- 2 Reviews
RingCentral delivers top-of-the-line cloud-based phone systems and solutions for businesses. Trusted by more than 300,000 businesses worldwide (including recognized brands such as BMW, Twitter, and Guess) RingCentral is committed to eliminating...
OneSuite provides a unique selection of VoIP products both for you residential and business VoIP needs. Their payment and usage plans, while very different from those of their competitors, may prove to be the best and most intuitive plans for you...
- Website: ringcentral.com
- Headquater Country: United States
- Founder Year: 2003
- Headquater Country:
- Founder Year: 1999
- Basic - $99.99
- RingCentral Enterprise - $44.99
- RingCentral Premium - $34.99
- RingCentral Standard - $24.99
Users Average Rating
Recent User Reviews
This has been the worst experience I’ve ever had. I switched to them from Verizon. They promised that my business partner and I would have all the same account access. Welp that was a lie, only one of us could get voicemails, texts and faxes. The other person got it via a email and we didn’t always get the email. I spent 3 months trying to fix it with them with no prevail. My business partner has been dealing with them for about an hour now trying to get a copy of a bill for the next year and they refuse to give it to us. They are telling us we need to pay our bill for the next 12 months before they will send us a statement. What kind of customer service is that? I will never recommend this company and the owners should be ashamed for putting such a garbage product put on the market. I will be leaving and will be giving negative reviews on every site I can so people know the real RingCentral.
I switched to RingCentral after our last VOIP provider failed us. It was the best move we ever made. Excellent features, excellent quality, and excellent support. I highly recommend RingCentral to any company looking for a high quality VOIP provider.
We used OneSuite for years with no problems. Then we did not use it for a while because the person we used to call in another country died. We now have a new contact there, however OneSuite will not work and we cannot log in, getting the message that the account has expired. The documentation does not disclose that they will keep your money if you don't use the service for 6 months.
I've been using onesuite since 2010 and i rarely have problems with their service, i'm using their voip and fax service. I used to subscribe to their call-forwarding service but cancelled the number since I no longer travel overseas. Their customer service representatives are all very accommodating and helpful, although waiting time can take up tp 15 minutes. my only complaint is sometimes my account would be logged out of the voip app for no reason and without notification, causing me to missed some calls. but overall the reception and quality of the calls is good and they don't have a monthly fee so there's that. unlike other services where i'm required to pay 12-15 dollars a month for a service that i'll seldom use.