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RingCentral vs Broadvox
Compare RingCentral vs Broadvox. Find out whether RingCentral or Broadvox is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of RingCentral and Broadvox and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 142 Reviews
- 2 Reviews
RingCentral delivers top-of-the-line cloud-based phone systems and solutions for businesses. Trusted by more than 300,000 businesses worldwide (including recognized brands such as BMW, Twitter, and Guess) RingCentral is committed to eliminating...
Broadvox is one of the major players in the VoIP market. With enterprise and carrier-level solutions (that means that Broadvox offers wholesale VoIP solutions), Broadvox has the network and services to supply just about anyone with VoIP...
- Website: ringcentral.com
- Headquater Country: United States
- Founder Year: 2003
- Headquater Country:
- Founder Year: 2001
- Basic - $99.99
- RingCentral Enterprise - $44.99
- RingCentral Premium - $34.99
- RingCentral Standard - $24.99
Users Average Rating
Recent User Reviews
This has been the worst experience I’ve ever had. I switched to them from Verizon. They promised that my business partner and I would have all the same account access. Welp that was a lie, only one of us could get voicemails, texts and faxes. The other person got it via a email and we didn’t always get the email. I spent 3 months trying to fix it with them with no prevail. My business partner has been dealing with them for about an hour now trying to get a copy of a bill for the next year and they refuse to give it to us. They are telling us we need to pay our bill for the next 12 months before they will send us a statement. What kind of customer service is that? I will never recommend this company and the owners should be ashamed for putting such a garbage product put on the market. I will be leaving and will be giving negative reviews on every site I can so people know the real RingCentral.
I switched to RingCentral after our last VOIP provider failed us. It was the best move we ever made. Excellent features, excellent quality, and excellent support. I highly recommend RingCentral to any company looking for a high quality VOIP provider.
Broadbox is NOT customer friendly. Recently I attempted to port away a few numbers from them. They like to play games with the porting process. They will deny your port for "invalid address". This happened more than 5 times when I had the correct address. Finally I opened a complaint with the FCC. A lot of times what a carrier will show for a Service Address is NOT the same as the billing address. In this case both the Service Address and Billing Address were they same. They hope you will get tired of fighting them and just give up. This is an on going case that has lasted for about two weeks and I am waiting to hear back from the FCC to the port completion with Broadbox. I will never buy DIDs or service from this company or anyone that resells their services again. They are the worst in my opinion.
I've been a customer for about 6 months now and no big problems. We used a hosted solution from them and I haven't had any issues or trouble with connectivity or call quality.