In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
RapidFax vs Dialpad
Compare RapidFax vs Dialpad. Find out whether RapidFax or Dialpad is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of RapidFax and Dialpad and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 4 Reviews
- 2 Reviews
Overview:
RapidFax is a very cheap email to fax - fax to email service for small businesses and home offices. For only $9.95 per month, you receive 300 free inbound or outbound fax pages. Extra pages are only $0.08 per page. Setup is fast and free. ...
Dialpad offers business VoIP services and features HD voice, group video chat, conferencing, and more with their comprehensive unified communications platform. Dialpad was designed and put together with the objective of providing unified voice...
Provider Info
- Website: Dialpad
- Headquarters Country: United States
- Founder Year: 2011
Plans Available*
- N/A
- Enterprise - $35.00
- Pro - $30.00
- Standard - $20.00
Users Average Rating
Recent User Reviews
DO NOT SIGN UP for this service!! After the 30 day trial, they start charging and it is IMPOSSIBLE to cancel. You cannot cancel online or any other way. I talked to people and I chatted online but it was impossible. I cancelled my credit card and still it was charged to my new card. (My credit card company said that if they have the 3 digit code on the back, they can push it through.) Now I've filed a dispute with my credit card company and I hope that will work.
At $9.95 per month, I feel that RapidFax's individual and small business plan is a competitively priced internet fax service option. They offer a thirty day trial period which includes 300 total pages. Unlike other internet fax services that set an allotted number for incoming and outgoing pages, RapidFax combines the two to give their users more flexibility in how they spend their minutes. They also DO NOT charge a setup fee for their service. Faxes can only be sent to two email addresses which has not been a problem for me.
We've been using Dialpad since it was Switch.co, and it has been reliable, and with good quality audio. We have experienced no problems, and the price was great for the features it included. We also use the included Uberconference, and it also works well.
No customer service on weekends or after hours. No way to call them for support only email or chat, and even then, nobody reads or responds on the weekend. The price is good if the service worked, but I don't receive my calls. I opened a ticket about it but they stopped working on it. My business is dead in the water without calls. I tried to port my number away from them but nobody is answering the phone to even figure out the details. My bill has no details that the winning provider would need to get my number. I am really stuck.