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Qwest vs hostmonster.com
Compare Qwest vs hostmonster.com. Find out whether Qwest or hostmonster.com is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Qwest and hostmonster.com and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 2 Reviews
Overview:
Looking for high-quality, reliable business communication service? Qwest offers their clients very high-end and sophisticated business and residential VoIP solutions to help their customers' businesses grow and evolve. Use the best technology in...
Hostmonster.com provides excellent business web hosting services -- cheap and affordable, too. With a 1-click install for over 50 scripts and US-based tech support, hostmonster is perfect for webmasters of broad experience levels. With no long-...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2002
Plans Available*
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Users Average Rating
Recent User Reviews
Now that my Qwest phone service is finally activated, it's great. Call quality is fantastic! Reliability is pretty good - I've had one dropped call and that was talking to a cell phone, so I'm not sure who's fault that was. And now for the bad news: it took 3.5 weeks for my phone to be activated! Unbelievable, it's software, people! And I didn't even port a number over, I was assigned a number from Qwest. Honestly how hard is it to set up a new account? Luckily I hadn't cancelled my old voip service yet. Custer Service was fast and friendly, but can't really do anything about it other than to say "Phone activation can take up to 30 days." Oh, and 4 weeks after initial ordering I still can't set up my account online. Sure would like to do that... Bottom line, Qwest is offering a pretty great voip service for a fantastic price IMO. But you'll have to be patient and wait about a month for activation. Is it worth the wait?
We just began qwest one flex plan and have basically had problems the whole time. Most have been the typical startup problems, but the worst one is the poor voice quality. We get significant calls with only one way audio (meaning you can hear the person on the other end but they can't hear you or vice versa). Qwest at first seemed keen to fix this, but as of late is just giving the excuse that they cannot reproduce it well enough to fix it. Obviously this is a deal killer, as our 'C' suite is almost embarrassed to answer their phones for fear of it being an important client. I just don't think the Qwest techs know enough about this stuff to really get a system up and working...their debugging seems to be limited to just checking the router for any errors and they know nothing about the Cisco equipment. I would go with someone else.
Initially I was unsure... HostMonster's website promises so much and at such a good price, it made me wonder... However, I didn't wonder for long. These guys delivered in a big way. Their customer support is unparalleled. The longest I have ever had to wait for a response was 5 minutes. If for some reason your request is complicated or challenging, they will tell you and have been right on about the amount of time it would take. Account Setup was EASY! I was on live chat for about three minutes and immediately after, I was able to set up the account in FIVE minutes. I now have four websites hosted with HostMonster. Two of which they migrated from a previous host for FREE, and the other two they installed Wordpress and Pligg (+3 premium modules) for FREE. As you can tell, I am a firm believer of HostMonster and really have nothing negative to say about this web hosting company.
It has been and is still a smooth ride right from the beginning with HostMonster. All the technical support is transparent and their "Help" categories are well written and right to the point. Actually, I cannot rate their customer relations since I have never had to deal with them; everything has worked fine. I have never received a complaint or experienced any problems about speed or access to my site. The price is competitive and I feel I am getting a lot more than what I have paid for. I am extremely pleased with all aspects of HostMonster!



