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Jan 01, 2026
Qwest vs EFax
Compare Qwest vs EFax. Find out whether Qwest or EFax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Qwest and EFax and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 1 Reviews
Overview:
Looking for high-quality, reliable business communication service? Qwest offers their clients very high-end and sophisticated business and residential VoIP solutions to help their customers' businesses grow and evolve. Use the best technology in...
eFax helps you save money by eliminating the need for fax machines, fax lines and tons of paper. With eFax, you can send and receive online fax through your email. Their eFax Plus plan is only $14.13/month with an annual plan. This comes with 130...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2002
Plans Available*
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Users Average Rating
Recent User Reviews
Now that my Qwest phone service is finally activated, it's great. Call quality is fantastic! Reliability is pretty good - I've had one dropped call and that was talking to a cell phone, so I'm not sure who's fault that was. And now for the bad news: it took 3.5 weeks for my phone to be activated! Unbelievable, it's software, people! And I didn't even port a number over, I was assigned a number from Qwest. Honestly how hard is it to set up a new account? Luckily I hadn't cancelled my old voip service yet. Custer Service was fast and friendly, but can't really do anything about it other than to say "Phone activation can take up to 30 days." Oh, and 4 weeks after initial ordering I still can't set up my account online. Sure would like to do that... Bottom line, Qwest is offering a pretty great voip service for a fantastic price IMO. But you'll have to be patient and wait about a month for activation. Is it worth the wait?
We just began qwest one flex plan and have basically had problems the whole time. Most have been the typical startup problems, but the worst one is the poor voice quality. We get significant calls with only one way audio (meaning you can hear the person on the other end but they can't hear you or vice versa). Qwest at first seemed keen to fix this, but as of late is just giving the excuse that they cannot reproduce it well enough to fix it. Obviously this is a deal killer, as our 'C' suite is almost embarrassed to answer their phones for fear of it being an important client. I just don't think the Qwest techs know enough about this stuff to really get a system up and working...their debugging seems to be limited to just checking the router for any errors and they know nothing about the Cisco equipment. I would go with someone else.
Firstly, I like the convenience of eFAX. I do not have a fax machine, but only a scanner and a computer. I can send fax's from my computer however I would get charged the exorbitant international rates from the phone company here in Taiwan and I wish to avoid that at all costs. In fact, even with the subscription fee, I saved money because I had about 20 pages to fax to 3 different places in the US; my school, a financial institution, and a law firm. Each one required my signature and one out of three would not send a fax internationally to me and I didn't want to pay the international costs of the other documents that would come to me. Secondly, eFAX was a service that solved a delicate problem for me because they have the option of having a local domestic USA Fax number to where the fax's could be directed to me. This really saved me as I had a deadline to meet to get these documents and my university would under no circumstances send a fax to me internationally. Thirdly, I like the cost involved. This is not an expensive service for the service rendered! If you do a lot of faxing and do not have a fax mcahine, eFAX is definitely the way to go. So, all in all, I have been really pleased with eFAX. It has been a very convenient service that turns your email into a fax machine. It is inexpensive and so far, it has been efficient as I have received and sent all of the fax's that I had to (all 20 pages) without any problems. I recommend eFAX to anyone who does not have a fax machine and has a limited number of fax's to send Give it a try. I think you will be pleased as I have been. B. Burns, Santa Clarita, CA
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
