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Jan 01, 2026
Phone.com vs Intermedia
Compare Phone.com vs Intermedia. Find out whether Phone.com or Intermedia is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Phone.com and Intermedia and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 56 Reviews
- 1 Reviews
Overview:
Voice. Text. Video. Fax. Conferencing. Collaboration.
Phone.com is the modern, work-from-anywhere...
Branded as the "The Business Cloud" and helping businesses focus more on doing business and less on managing IT communications, Intermedia is a cloud voice and unified communications provider designed for enterprises. They make it easy to...
Provider Info
- Website: www.phone.com/
- Headquarters Country: United States
- Founder Year: 2007
- Website: intermedia.net
- Headquarters Country: USA
- Founder Year: 1995
Plans Available*
- Base Account - N/A
- Plus Account - N/A
- Unlimited Extension - N/A
- Intermedia Cloud PBX - $30.99
- Intermedia Unite - $30.99
- Intermedia Unite Pro - $40.99
Users Average Rating
Recent User Reviews
I'm on vacation with my family in San Fran, but my staff can't make outgoing phone calls for over two days now. Can't reach support by phone and nothing but chat bots to talk to online. It's not the first time this has happened, but it will be the last. FYI, It's not all that cheap once you get nickel and dimed for all the useage. We spend over $200 a month for this garbage service.
Unfortunate experience of a ‘programming issue’ on their end leading to being assigned a number that they didn’t have reserved. When first aware of getting an ‘number for texting only’ message when I tried calling my business number, was told by customer service nothing was wrong, it was just bc I tried calling on my cell when I had the App installed on same phone. Months later, became aware number wasn’t working. Long wait to get through to customer service. Told nothing was wrong. Issue persisted, it took multiple calls (most with long waits) and several emails over several days to finally get an explanation. Couldn’t fix the problem, though. Had to take a new number, meaning I had to reprint marketing and business material. Their glitch ended up being fairly costly for me. Not confidence inspiring as a reliable phone service. Fingers crossed it gets better. Not sure whether I would recommend.
We started using Intermedia at the beginning of this year, and thus far it has performed like a business phone system should. We've had no issues with downtime or lack of features. Phone systems should just work, and this one does.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
