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Phone Power vs Green Meadows Telecom
Compare Phone Power vs Green Meadows Telecom. Find out whether Phone Power or Green Meadows Telecom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Phone Power and Green Meadows Telecom and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 126 Reviews
- 1 Reviews
Overview:
Phone Power is a California-based VoIP company that delivers residential VoIP phone solutions throughout the US and Canada. Founded in 2005, Phone Power has a growing subscriber base and has earned a number of industry awards. In fact,the company...
With Green Meadows Telecom, you get calling to the US, Canada and Puerto Rico for one low monthly rate and no contract. Green Meadows’ plans start for as low as $8.95 a month with the Green Value plan, which gives you 100 minutes to the US,...
Provider Info
- Website: phonepower.com
- Headquarters Country: United States
- Founder Year: 2005
- Website:
- Headquarters Country:
- Founder Year: 2011
Plans Available*
- Home Phone USA/Canada Plan - $8.33
- N/A
Users Average Rating
Recent User Reviews
I was with PhonePower for 5 years and recently "ported" to CallCentric. I am so glad I did! This summer, we learned that our home phone had been ringing busy for over a week and important calls had not gotten through. After much hassle with PP, I researched other Voip providers. Bottom line: I now have superb technical support, excellent custom features, and a much lower bill. Other than getting no calls for weeks, I was unhappy for a long time about other issues. #1: calls going through Nomorobo spam filtering rang once at home before Nomorobo killed spam. Calls that went through had the Callerid screwed up. The PP web interface was always very slow, clunky, and limited options, such as a small limit on blocked numbers, etc. I did not realize that other Voip providers now offer modern, fully customizable features, web gui and mobile apps. The PhonePower billing, rates, and policies are abominable compared to competitive providers. For example, when my credit card expired and got a new expiration date, as they do every few years, I don't think I ever received any notice. If they didn't email, they certainly knew the phone number to call me on! That was 9 months before recent issues and I did solve the billing problem. By the way, the online bills never show a name, jut an address. Which makes it more difficult to port a phone number out. Probably not by accident: "Hotel California" that is easy to get in and a huge pain to check out. Buyer beware. (I did get ported with the help of CallCentric support asking for a screen shot of the payment screen with my name on it). Five years ago PP was the best I could do after Verizon dumped us. Now, not so much.
I have been a customer since 2009. The service meets my needs with the main line and a cloned line, giving me the ability to have 2 calls simultaneously. From the beginning I have brought my own adapter (picking it from the list of supported devices). I recently replaced it and discovered that the automated provisioning scripts don't support the setup of the second line. That's okay -- I contacted PhonePower and they put me in touch with one of their technicians who was able to give me enough information so I could manually configure my adapter. Recently (August 2023), I noticed that my adapter showed everything was good but calls weren't coming through (going immediately to voicemail) and then one of the 2 lines became inactive. I contacted support via email and continued to work on the problem (I'm in IT so I don't mind digging into problems and stepping through a reconfiguration process). Using my notes from the manual setup, I got things working again. I also noticed that my firmware on my adapter was significantly out of date and updated it too. I had it fixed before customer support reached out to assist. Things ran well for a number of weeks and then suddenly calls were going directly to voicemail again. That's actually not a bad thing since PhonePower automatically sends a copy of the voice mail to my email. So, I typically screen my calls anyway. To fix it, I have simply unplugged my adapter for a few minutes and then everything works fine -- I can call the house phone from my mobile and everything rings through just fine. I don't know if this is a problem at PhonePower or with my adapter or perhaps my internet provider. I'll dig into it one of these days but it isn't on the top of my list to fix. The amount of spam calls has been reduced by use of NoMoRobo which Phone Power provides free along with good instructions to setup. So, overall, I'm happy with PhonePower. The sound of the calls is excellent; customer service has been responsive and helpful; and it does a pretty good job filtering out spam calls. Some reviewers have reported caller id not working in the past. All I can say is that it has always worked for me since 2009.
I got a call from them in first week of september 2011. Sales rep said, you can try it for 1 month for free and we will send a $50 visa gift card along with equipments just for trying it. You need to pay for shipping of equipment. I happily accepted this offer as internation plan during promotion for 18.99 was much cheaper than vonage and they charged $5.29 on my credit card. After 2 weeks of wait I received equipment. Just equipment. No account information, no welcome letter, no account number, no phone number.. absolutely nothing. Not even a no where should I contact in case of setup problem. And ofcourse... NO $50 VISA GIFT CARD. I went ahead and plugged it with my internet and there was no dial-tone. This equipment was not working. After doing google, I found customer support no and called them. They said tech-support is not available right now. Some one will give a call back tomorrow. Next day no call. Again I called after one day and with all apology a call back was promised, but no call back. I asked about $50 visa gift card, and they said, you will get one if you use this service for 3 months. But here service itself was not working. After few attempts, I left it as it is, bcoz my vonage works really gr8. But to my surprise, they billed my credit card following month for $20. The moment I saw change on my CC, called them back, and explained them whole story. Same response, you will get a call back, which never happened. Again, when I called, they said that they are going to cancell my account and refund all charged to my card. Its been 3 weeks, still I am waiting for a refund on my card. Finally called then again, and same response, you will get a call back. And most sursprising thing, without asking any account information, customer rep said, you will get a call back. Disgusting. I asked where will you call back and what account information you have.. as soon as I completed question, call on hold... When she came back, she read out some other account, some other name... Let's see if I get a callback next day...



