In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Mar 15, 2024
PanTerra Networks vs Tierzero
Compare PanTerra Networks vs Tierzero. Find out whether PanTerra Networks or Tierzero is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of PanTerra Networks and Tierzero and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 20 Reviews
- 5 Reviews
Overview:
A leader in the cloud market, PanTerra Networks is a service provider that offers enterprise businesses cloud-based, fully managed IT services to aid in boosting collaboration, mobility, and productivity in the workplace. PanTerra Networks prides...
Tierzero is a Los Angeles-based provider that offers no-hassle business VoIP service through hosted PBX and SIP trunking solutions. The company also provides high-speed business internet services in a number of formats. They have loyally served...
Provider Info
- Website: PanTerra Networks
- Headquarters Country: United States
- Founder Year: 2002
- Website: tierzero.com
- Headquarters Country: United States
- Founder Year: 1990
Plans Available*
- Business Voice - $14.95
- Enterprise - $44.95
- Professional - $34.95
- N/A
Users Average Rating
Recent User Reviews
Had some initial issues provisioning my VOIP phone - until I got Charles from Support on the phone: he zeroed in on issue quickly and efficiently, provided clear directions on what to do on my end, and it was solved. Done. Thank you Charles!
We had been working on an old NEC system for about 20 years. We new we needed a new phone system. We looked at the list of providers and narrowed it down to 3 including PanTerra in it. The salesperson was helpful. He showed us a quick demo and use case for Streams. We went with the Pro-Level seat since it allowed us to Deskshare with clients and prospects. We are 3 months into our deployment and have seen less phone calls and more IM's and Deskshares from our clients than ever before. We are able to answer questions immediately. We have noticed that contact ratios have gone up while missed calls and voicemails have gone down since customers can view our presence.
Don't be fooled by the 5 star reviews, TierZero is about getting you locked into a 3 year contract. They will charge you the full amount for 2 years no matter what happens and then 50% of the third year. If you need reliable internet, look elsewhere. After a year of subpar and slow internet, I finally just gave up and paid for 2 years of service I will not use to go with someone else. They were completely unwilling to work with me on a settlement at cancellation. They even admitted their service could not compete with what others were offering me and still was unwilling to work with me at all. Simply put, this is the worse of the worse and avoid them at all costs.
We have been operating an online retail business for several years and have recently opened a physical retail store and a separate warehouse for wholesale order fulfillment as well. We really wanted to move into a VoIP system and connect all the locations. We tried several companies with minimal success until we were referred to Tierzero. The line sound quality is truly superior and much better than what we were getting from the other providers we tried. More importantly the hands on customer service we received was really outstanding. There were some initial problems that were quickly resolved and each time we called in for assistance, the level of professionalism and quick resolutions to our issues was something we had not experienced before. We are very pleased with Tierzero and would highly recommend them.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
