In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Ooma Telo vs Vestalink
Compare Ooma Telo vs Vestalink. Find out whether Ooma Telo or Vestalink is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Ooma Telo and Vestalink and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 200 Reviews
- 30 Reviews
Overview:
An award-winning provider of business and residential VoIP services, Ooma aims to deliver an exceptional calling experience with its cloud-based smart telephony system that surpasses ordinary phone service. At the heart of Ooma’s effort to...
Vestalink (formerly Intelafone) offers you home phone service for $8.25 a month. With Vestalink service, you get unlimited calls anywhere in the continental US and Canada. Vestalink doesn’t require a contract and Vestalink gives you your first...
Provider Info
- Website: ooma.com
- Headquarters Country: United States
- Founder Year: 2005
- Website:
- Headquarters Country:
- Founder Year: 2010
Plans Available*
- Ooma Home Phone Basic Service - $0.00
- Ooma Home Phone Premier Service - $0.00
- Ooma International World Plan - $17.99
- Small Business Full-Featured Phone System - $19.95
- N/A
Users Average Rating
Recent User Reviews
I went over to Ooma's "basic" service In January of 2020. While generally pleased with their service, I recently decided to change over to Unbquiti's "Talk" VOIP. When I joined Ooma, porting to them was accomplished in under 24 hours. Porting out has been a nightmare. As per FCC's website: How long does the porting process last? FCC rules require simple ports, which generally do not involve more than one line or more complex adjustments to telephone switching equipment, to be processed in one business day. You may be able to use your phone within a few hours for changes among wireless service providers. However, porting from wireline to wireless service may still take a few days. It's been two weeks. Today (Oct 26) their offshore "support" told me they rejected the porting request on Oct. 23 (eleven days after the request) because the new provider made multiple requests on the same day. Bull, and they admitted to taking eleven days to make the rejection. I told them I was confirming that the porting request was legitimate but she said they would not accept that, as all the requests must come from the new provider. Like other reviewers, Ooma is OK until you have an issue. I've filed an FCC online complaint, but it looks like I need to start from scratch. Beware.
This is a great little drive that has saved me a time of money over the years. You can use it with or without a phone you can use the app. I have saved thousands over the years and yes some employers still require you to have a landline and this fits that need perfect.
We have (soon had) a grandfathered account with Vestalink, part of the early adopters promotion when it launched. Initially it was 75 USD every 2 years, then 90.68 in 2018. Now its switched to a 24.99/mo plan with no warning. Our grandfathered flat rate promise clearly means nothing. The terms of service page leads to a 404. It has devolved into AT&T's metered landline plan. Moving to another provider and hopefully able to port our number without issue.
Horrible company who won't port out your number -- as required by law -- when you try and leave. Been trying to get a number away from them for over 2 weeks now, and not happy with them passing the blame to others.