In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Nextiva vs Phone.com
Compare Nextiva vs Phone.com. Find out whether Nextiva or Phone.com is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Nextiva and Phone.com and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 194 Reviews
- 56 Reviews
Overview:
Nextiva has changed business phone service for good; Nextiva's phone service combines high-quality service with incredible technical support — and you can keep your arms and your legs. One of the best in the business today, Nextiva delivers...
Voice. Text. Video. Fax. Conferencing. Collaboration.
Phone.com is the modern, work-from-anywhere...
Provider Info
- Website: www.nextiva.com/
- Headquarters Country:
- Founder Year: 2005
- Website: www.phone.com/
- Headquarters Country: United States
- Founder Year: 2007
Plans Available*
- Nextiva Office Enterprise - $29.95
- Nextiva Office Pro - $19.95
- Nextiva Office Pro Plus - $22.95
- Base Account - N/A
- Plus Account - N/A
- Unlimited Extension - N/A
Users Average Rating
Recent User Reviews
When I tried to port my number away from Nextiva they terminated the account before the port could be completed. This blocked the port from being completed. They then told me they had to create a new account to move my numbers in. When the new account was created the changed the mailing address so there would be a mismatch, changed my name for the same reason so that they could reject the port. In the end the numbers were not even in the new account and they had moved the numbers to a pool to be reused by someone else. They will harm your business just like they have mine.
I wish I had read the reviews before signing the contract, these guys are all about taking money no matter what! DO NOT DO IT!!!!!!! READ THE OTHER REVIEWS< CHECK YELP TOO!
I'm on vacation with my family in San Fran, but my staff can't make outgoing phone calls for over two days now. Can't reach support by phone and nothing but chat bots to talk to online. It's not the first time this has happened, but it will be the last. FYI, It's not all that cheap once you get nickel and dimed for all the useage. We spend over $200 a month for this garbage service.
Unfortunate experience of a ‘programming issue’ on their end leading to being assigned a number that they didn’t have reserved. When first aware of getting an ‘number for texting only’ message when I tried calling my business number, was told by customer service nothing was wrong, it was just bc I tried calling on my cell when I had the App installed on same phone. Months later, became aware number wasn’t working. Long wait to get through to customer service. Told nothing was wrong. Issue persisted, it took multiple calls (most with long waits) and several emails over several days to finally get an explanation. Couldn’t fix the problem, though. Had to take a new number, meaning I had to reprint marketing and business material. Their glitch ended up being fairly costly for me. Not confidence inspiring as a reliable phone service. Fingers crossed it gets better. Not sure whether I would recommend.