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MyFax vs Broadvox
Compare MyFax vs Broadvox. Find out whether MyFax or Broadvox is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of MyFax and Broadvox and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 2 Reviews
Overview:
MyFax simplifies the sending and receiving of documents for your business with their online fax service. No more paper wastage, no big clunky machines. With MyFax, you can send and receive your fax by email, or even mobile. You can use your...
Broadvox is one of the major players in the VoIP market. With enterprise and carrier-level solutions (that means that Broadvox offers wholesale VoIP solutions), Broadvox has the network and services to supply just about anyone with VoIP...
Provider Info
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- Headquarters Country:
- Founder Year: 2001
Plans Available*
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Users Average Rating
Recent User Reviews
I own a small business and only need to occasionally send faxes. I didn't want to have to pay the phone company for a dedicated ring or line for a fax in our office even though fax machines themselves have come down in pricing to something extremely affordable! I found MyFax to be convenient and well priced. I initially signed up for the lowest plan of $10/month but realized that I wasn't sending or receiving faxes each and every month. I called MyFax and asked them if there was any other plan that would suit my needs. They offered me a $5 plan with up to 50 pages a month. I was really impressed with the way they were willing to work with me instead of losing me as a customer. I think MyFax is a great service- I really like how easy it is to create any file from PDF to jpg and send it anywhere. It is so simple having my own fax number and receiving faxes and confirmations directly into my email account without having to log into MyFax to check and see if I have any pending faxes. I highly recommend this company especially for individuals without a fax machine or small company's that do not use faxes on a regular basis.
Broadbox is NOT customer friendly. Recently I attempted to port away a few numbers from them. They like to play games with the porting process. They will deny your port for "invalid address". This happened more than 5 times when I had the correct address. Finally I opened a complaint with the FCC. A lot of times what a carrier will show for a Service Address is NOT the same as the billing address. In this case both the Service Address and Billing Address were they same. They hope you will get tired of fighting them and just give up. This is an on going case that has lasted for about two weeks and I am waiting to hear back from the FCC to the port completion with Broadbox. I will never buy DIDs or service from this company or anyone that resells their services again. They are the worst in my opinion.
I've been a customer for about 6 months now and no big problems. We used a hosted solution from them and I haven't had any issues or trouble with connectivity or call quality.



