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MyFax vs BroadConnect Telecom
Compare MyFax vs BroadConnect Telecom. Find out whether MyFax or BroadConnect Telecom is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of MyFax and BroadConnect Telecom and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 3 Reviews
Overview:
MyFax simplifies the sending and receiving of documents for your business with their online fax service. No more paper wastage, no big clunky machines. With MyFax, you can send and receive your fax by email, or even mobile. You can use your...
BroadConnect Telecom provides VoIP services which include Hosted PBX, SIP Trunking, Hosted Call Center, Video Conferencing, Business internet, and VoIP equipment. They are a leading VoIP service provider in Canada. BroadConnect offers businesses...
Provider Info
- Website: broadconnectusa.com
- Headquarters Country: Canada
- Founder Year: 2010
Plans Available*
- N/A
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Users Average Rating
Recent User Reviews
I own a small business and only need to occasionally send faxes. I didn't want to have to pay the phone company for a dedicated ring or line for a fax in our office even though fax machines themselves have come down in pricing to something extremely affordable! I found MyFax to be convenient and well priced. I initially signed up for the lowest plan of $10/month but realized that I wasn't sending or receiving faxes each and every month. I called MyFax and asked them if there was any other plan that would suit my needs. They offered me a $5 plan with up to 50 pages a month. I was really impressed with the way they were willing to work with me instead of losing me as a customer. I think MyFax is a great service- I really like how easy it is to create any file from PDF to jpg and send it anywhere. It is so simple having my own fax number and receiving faxes and confirmations directly into my email account without having to log into MyFax to check and see if I have any pending faxes. I highly recommend this company especially for individuals without a fax machine or small company's that do not use faxes on a regular basis.
We asked for a quote on a phone system for our 2 locations. We do a lot of calling with in the 2 offices and sales agents on the road because of the nature of our business and wanted a solution that was quick to deploy and would run for home, office and mobile workers. Broadconnect telecom provided us with a demo to test with all the features enabled. After testing other systems from other companies we decided to go with BroadConnect and it has been about 5 months and we couldnt be happier. Apart from a couple of downtime episodes, one of which was due to our ISP's problem, we are happy with the service and the solutions provided.
We are a midsize company with a small call center and were sold the BroadConnect hosted solution complete with reporting services. After making it through a very long 3 year contract with BroadConnect, I have have very little that is positive to say about this company. From day one we struggled with call quality and functionality. For a midsize company like ourselves the hosted system they provide is way too locked down to administer effectively and they never were able to provide all the functionality that was promised during the sale of the system. Their helpdesk is not very helpful as on many occasions my network admin knew more about networking than their technicians. At the end of the day while the price is great, the hassles and lack of accountability from this company is not worth the trouble.



