In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
magicJack vs Vestalink
Compare magicJack vs Vestalink. Find out whether magicJack or Vestalink is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of magicJack and Vestalink and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 307 Reviews
- 30 Reviews
Overview:
magicJack is an extremely cheap VoIP provider that works by using your existing Internet connection to make and receive calls. magicJack provides a plug-and-play...
Vestalink (formerly Intelafone) offers you home phone service for $8.25 a month. With Vestalink service, you get unlimited calls anywhere in the continental US and Canada. Vestalink doesn’t require a contract and Vestalink gives you your first...
Provider Info
- Website: magicjack.com
- Headquarters Country: United States
- Founder Year: 2002
- Website:
- Headquarters Country:
- Founder Year: 2010
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
The worst product, worst customer service and completely false advertising. My Magic Jack had a warranty but it stopped working within the warranty period. They don't even have a phone number to call, everything is by email and they don't reply. After waiting for months with no response from them I contacted BBB, Attorney General and TV station and even then they did not honor warranty. STAY AWAY FROM THIS COMPANY. Bunch of thieves, thugs and crooks.
I have many magicJacks in my office and they are some of the worst phone systems of all. The other day I renewed my services on a couple devices and they took my money out of my bank but never turn on my services. I called and spoke to some people in the Philippines but never got anything handled. Finally today they sent me an email and stated that due to Rule 6 I had violated the fraud rules. No clue what that could mean other than they do not like that I am asking about my money. They said they were not able to work with the magicJack device they sold me due to this and made no mention of returning my money. I filed a claim at my bank to get my money back and filed a complaint with the FCC on these people. Will also file a complaint with my States Attorney Generals office. It is people like this that makes it so hard to trust anyone anymore. and most all your company has an out by just saying it was a fraud they believed happen when they are the frauds themselves. I do not recommend this company to anyone anywhere.
We have (soon had) a grandfathered account with Vestalink, part of the early adopters promotion when it launched. Initially it was 75 USD every 2 years, then 90.68 in 2018. Now its switched to a 24.99/mo plan with no warning. Our grandfathered flat rate promise clearly means nothing. The terms of service page leads to a 404. It has devolved into AT&T's metered landline plan. Moving to another provider and hopefully able to port our number without issue.
Horrible company who won't port out your number -- as required by law -- when you try and leave. Been trying to get a number away from them for over 2 weeks now, and not happy with them passing the blame to others.