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Jan 01, 2026
magicJack vs Unlimitel
Compare magicJack vs Unlimitel. Find out whether magicJack or Unlimitel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of magicJack and Unlimitel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 307 Reviews
- 1 Reviews
Overview:
magicJack is an extremely cheap VoIP provider that works by using your existing Internet connection to make and receive calls. magicJack provides a plug-and-play...
Unlimitel offers complete business and residential telephone solutions for their customers. Providing everything from VoIP phone service to Internet access and monitoringm, Unlimitel has it all. If you are looking for high-quality and reliable...
Provider Info
- Website: magicjack.com
- Headquarters Country: United States
- Founder Year: 2002
- Website:
- Headquarters Country:
- Founder Year: 2007
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
The worst product, worst customer service and completely false advertising. My Magic Jack had a warranty but it stopped working within the warranty period. They don't even have a phone number to call, everything is by email and they don't reply. After waiting for months with no response from them I contacted BBB, Attorney General and TV station and even then they did not honor warranty. STAY AWAY FROM THIS COMPANY. Bunch of thieves, thugs and crooks.
I have many magicJacks in my office and they are some of the worst phone systems of all. The other day I renewed my services on a couple devices and they took my money out of my bank but never turn on my services. I called and spoke to some people in the Philippines but never got anything handled. Finally today they sent me an email and stated that due to Rule 6 I had violated the fraud rules. No clue what that could mean other than they do not like that I am asking about my money. They said they were not able to work with the magicJack device they sold me due to this and made no mention of returning my money. I filed a claim at my bank to get my money back and filed a complaint with the FCC on these people. Will also file a complaint with my States Attorney Generals office. It is people like this that makes it so hard to trust anyone anymore. and most all your company has an out by just saying it was a fraud they believed happen when they are the frauds themselves. I do not recommend this company to anyone anywhere.
If you are like me and have been with Unlimitel since the days of Stephan Monette, it's time to reconsider your options. Primus, who purchased Unlimitel 7 years, is no longer interested in your business. With two DID price increases in less than a year (up $4/mth to $7.95) and per minute rates up 50% (1.5¢ a minute), it's time to look at voip.ms like I did. So much more for less money and customer service to boot. The latter was inexistant following the Primus takeover. I ported my number from Unlimitel without a hitch before my renewal date. There are some reports about Unlimitel charging cards after you close your account, but since mine expired (and I didn't update it on their portal) I did not have that issue. Unlimitel did charge me a $5 porting fee which was deducted from my existing balance.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
