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Layer Four Solutions vs Dialpad
Compare Layer Four Solutions vs Dialpad. Find out whether Layer Four Solutions or Dialpad is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Layer Four Solutions and Dialpad and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 2 Reviews
Overview:
Note: Our site editors would caution you before using this company. We cannot recommend them.
Layer Four Solutions is a complete telecommunications company, offering broadband Internet,...
Dialpad offers business VoIP services and features HD voice, group video chat, conferencing, and more with their comprehensive unified communications platform. Dialpad was designed and put together with the objective of providing unified voice...
Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2009
- Website: Dialpad
- Headquarters Country: United States
- Founder Year: 2011
Plans Available*
- N/A
- Enterprise - $35.00
- Pro - $30.00
- Standard - $20.00
Users Average Rating
Recent User Reviews
We just use this service to test used IP phones so we couldn't tell you much about the reliability and features. But we sure do appreciate their customer support and low price.
I ordered Layer4 so that I would have a reliable business line. Before I received my Cisco IP phone they helped me set up my soft phone on my computer step by step, and if I got stuck on something I would call them and they gladly explained everything. Once I received my IP phone it was fully set up, all I had to do was plug it into my network and plug in the power and I had a phone. For anyone who needs a phone that comes with everything and a great support team behind it I would gladly and fully recommend Layer4. Also you never have to worry about contracts.
We've been using Dialpad since it was Switch.co, and it has been reliable, and with good quality audio. We have experienced no problems, and the price was great for the features it included. We also use the included Uberconference, and it also works well.
No customer service on weekends or after hours. No way to call them for support only email or chat, and even then, nobody reads or responds on the weekend. The price is good if the service worked, but I don't receive my calls. I opened a ticket about it but they stopped working on it. My business is dead in the water without calls. I tried to port my number away from them but nobody is answering the phone to even figure out the details. My bill has no details that the winning provider would need to get my number. I am really stuck.



