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Jan 01, 2026
IX Web Hosting vs CenturyLink
Compare IX Web Hosting vs CenturyLink. Find out whether IX Web Hosting or CenturyLink is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of IX Web Hosting and CenturyLink and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 27 Reviews
Overview:
An eleven-year veteran of the web hosting industry, IX Web Hosting provides top-quality enterprise-level and business web hosting service. IX offers server space in their own data center and constantly focuses on innovation within their own web...
CenturyLink is a full-service provider that offers communication solutions for residences as well as small, medium, and enterprise businesses. They can provide customers with solutions for internet, business phone, residential phone, and TV...
Provider Info
- Website: centurylink.com
- Headquarters Country: United States
- Founder Year: 1981
Plans Available*
- N/A
- N/A
Users Average Rating
Recent User Reviews
I have hosted my sites with IX Webhosting for two years now and overall, I am extremely pleased with their service. Previously I was with GoDaddy and for various reasons, I made the switch and have never regretted it. What I like about IX Webhosting is that I can have up to fifteen dedicated IP's. Many of the other companies want to charge for this separately or will not offer dedicate Ip's at all. The Customer Service/Support has also proved to be fast and helpful. I mostly have used their live chat but have also had luck with their direct phone support as well. My issues have always been resolved in a timely manner. IX Webhosting provides a good value for a quality product. Many of my friends have decided to go with IX and are as pleased as I have been.
CenturyLink has the worst customer service of any company that I've ever dealt with. The customer service reps are poorly trained and speak very little to no English and have trouble understanding questions. For a telecom company I'm astonished about how bad their customer service is, they're useless. I'm trying to get a new line run to my new house for home phone landline service and I've been on the phone with them 3 times and transferred to countless reps and none of them could understand and solve my issue. Then I found the link on their website to contact upper management and I contacted them and all they said was that they'd escalate the case to the supervisor and I never got a response back, then I contacted them again 2 more times inquiring about a follow up and I never got a response back. I implore you not to do any business with CenturyLink, their customer service is absurd.
I ordered service for my residence & business, for which they sent boxes but no one ever showed up to install them. TWICE! Therefore the service was never hooked up. I continued on with spectrum. This was in May of 2019 & they have not stopped billing me or harassing me, to date. They are now trying to say I, a senior citizen ordered self install for my home & business. I would have never done that, not in a million years, that's just one of their lies. I have involved the attorney generals office & centurylink keeps saying they have sent labels to return the boxes & that they will credit everything after they get the boxes. They have never sent the labels & I can prove that through photographed daily mail, in my email. While in the middle of trying to settle things through the office of the attorney general, I get a notice that centurylink has turned my account (that I NEVER had)over to a collection agency. Keeping in mind, centurylink gave me until the 24th of march 2020 to send boxes back (without the labels they claim to have sent)in order to receive the credit, but, On March 21st 2020 is when I received the credit threat. So this is their way of working things out, by lying & deceitful actions. How can someone collect on something they NEVER provided & better yet threaten an excellent credit record for something that NEVER took place?? WORST company & customer service EVER!! Almost a whole year of harassment from this company & still have gotten NO where!
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
