In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
IX Web Hosting vs AVOXI
Compare IX Web Hosting vs AVOXI. Find out whether IX Web Hosting or AVOXI is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of IX Web Hosting and AVOXI and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 2 Reviews
Overview:
An eleven-year veteran of the web hosting industry, IX Web Hosting provides top-quality enterprise-level and business web hosting service. IX offers server space in their own data center and constantly focuses on innovation within their own web...
Since 2001, AVOXI has specializing in delivering cloud communication solutions to international enterprises. They provide tailored plans to all businesses, and include enhanced services like virtual call center software, toll free numbers, call...
Provider Info
- Website: avoxi.com
- Headquarters Country: United States
- Founder Year: 2001
Plans Available*
- N/A
- AVOXI Start & Grow Virtual Call Center Software - $15.00
- AVOXI Take Flight Virtual Call Center Software - $20.00
- AVOXI Without Limits Virtual Call Center Software - $40.00
Users Average Rating
Recent User Reviews
I have hosted my sites with IX Webhosting for two years now and overall, I am extremely pleased with their service. Previously I was with GoDaddy and for various reasons, I made the switch and have never regretted it. What I like about IX Webhosting is that I can have up to fifteen dedicated IP's. Many of the other companies want to charge for this separately or will not offer dedicate Ip's at all. The Customer Service/Support has also proved to be fast and helpful. I mostly have used their live chat but have also had luck with their direct phone support as well. My issues have always been resolved in a timely manner. IX Webhosting provides a good value for a quality product. Many of my friends have decided to go with IX and are as pleased as I have been.
Please do not waste your time! What should have been a simple number porting and forward turned into a total nightmare. We started an order in April, in July, we had to fight with them to cancel because they never delivered any service. After the first 4wks, _WE_ finally had to ask for an update, because there is zero communication. Days later they finally tell us they can't even find the paperwork, so, we forwarded them the original email. We started the wait all over again from square one. Another 4wks of radio silence. We chase them again, more delayed response, more excuses. Reach out to the sales rep and he tells me the order is actually completed - which It was obviously not. Even their own online account portal showed no change. Confronted the sales and account reps again, 36hrs later and not a peep. All of these many weeks we faithfully paid the bill. They finally admit, they can see now (months later) why the order got lost - because they entered it wrong into Salesforce - TWICE. After the terrible communication, no action and 4 months of no service, I request them to just cancel the order and refund us. Silence again. We finally follow-up with them - just to get the cancellation completed and they try stalling on that, and instead offer us a 3mth credit, if we will not cancel. So, final icing on the cake - they couldn't even do the right thing and refund for the months of services they never delivered. The pièce de résistance, now they are trying to get my reviews blocked, because they would rather spend more time trying to covering up their bad service, rather than fix it.
SNS Professional scammed me by sending a bogus virus message with a number attached to it. They won’t refund my money so I contacted Avoxi for assistance as the number they used is provided by them. Avoxi straight-up refused to help me. Seems like they are covering up a Scam.