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Jan 01, 2026
iTEL Connect vs RapidFax
Compare iTEL Connect vs RapidFax. Find out whether iTEL Connect or RapidFax is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of iTEL Connect and RapidFax and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 4 Reviews
Overview:
iTel Connect is a business VoIP and telecommunications service provider that designs and develops phone solutions for businesses of all sizes. iTel Connect is part of 8x8, a leader in the VoIP telecommunications industry. iTel Connect is a one-...
RapidFax is a very cheap email to fax - fax to email service for small businesses and home offices. For only $9.95 per month, you receive 300 free inbound or outbound fax pages. Extra pages are only $0.08 per page. Setup is fast and free. ...
Provider Info
- Website: http://www.itelconnect.co.za/
- Headquarters Country:
- Founder Year: 2005
Plans Available*
- N/A
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Users Average Rating
Recent User Reviews
I am happy i only signed a 1 year agreement with them. The core features work just fine, except for forwarding calls...and tech support can't help us with this...won't work. Customer service takes a long time to respond. I am counting the days to switch and came to this site to look for other options...
I am a customer and now a partner with iTEL Connect. After having used, sold and represented several hosted and premise based VOIP systems, I have seen a lot of pitfalls and lack luster services that exist out there. iTEL has a product set that is perfect for the small business. They host my voice, e-mail, and fax, which synchs with my Outlook and my Treo. It has been extremely dependable. Both my company and my customers are extremely satisfied with this product set. So far all of my customers have never had an issue, and several have chosen the product set with the service level agreement. I would highly recommend this product to anyone looking for a dependable solution that will benefit their company.
DO NOT SIGN UP for this service!! After the 30 day trial, they start charging and it is IMPOSSIBLE to cancel. You cannot cancel online or any other way. I talked to people and I chatted online but it was impossible. I cancelled my credit card and still it was charged to my new card. (My credit card company said that if they have the 3 digit code on the back, they can push it through.) Now I've filed a dispute with my credit card company and I hope that will work.
At $9.95 per month, I feel that RapidFax's individual and small business plan is a competitively priced internet fax service option. They offer a thirty day trial period which includes 300 total pages. Unlike other internet fax services that set an allotted number for incoming and outgoing pages, RapidFax combines the two to give their users more flexibility in how they spend their minutes. They also DO NOT charge a setup fee for their service. Faxes can only be sent to two email addresses which has not been a problem for me.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
