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IP5280 vs Net2Phone
Compare IP5280 vs Net2Phone. Find out whether IP5280 or Net2Phone is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of IP5280 and Net2Phone and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 34 Reviews
IP5280 provides customers with comprehensive business VoIP services. From Hosted PBX VoIP to SIP Trunking to Unified Communications, IP5280 has it all. IP528- ensures top quality service and is one of the leading providers of VoIP services in the...
net2phone is a software and services company that offers cloud-based phone systems and business VoIP service. net2phone solutions come with a full suite of high-quality, low-cost VoIP solutions for business, enterprise, and mobile use. The...
- Headquater Country:
- Founder Year: 2006
- Website: net2phone.com
- Headquater Country:
- Founder Year: 1996
Users Average Rating
Recent User Reviews
IP5280 is the worst telecommunications company I've ever dealt with. Even the BBB agrees with over 19 complaints in 3 years of writing this. We were promised feature after feature then when our order got to provisioning we're told that our features are not supported. This didn't happen once but 3 times so far, each time being reassurred that we'll be fine ... "just sign here" is what we're told. Even our sales guys left the company a week after we signed our contract saying he had a hard time working there so he quit. We get no return phone calls. Support has more tiers than wedding cake with nobody knowing what the other does. This company is a joke. A small business shouldn't have to worry about their telecommunications company. For us our issues are still not resolved and we've been worried and stressed since day once. Even after all of our issues our sales guy tells us today "No problem, just sign here and we'll make it right". We have to order more services. What a joke. Stay away!
We had a different VOIP provider for many years and this company is like night and day to what our business used before. The customer service has been OUTSTANDING! Anytime I have a question, I can call our account contact and I get an almost immediate answer. The quality of the phone calls is also considerably better from what we had before. LOVE being able to also see the voice mails on the computer! Thank you Net2Phone for making things so much easier here!
Our experience with Net2Phone has been far less than stellar both with product and service. We have found the service to be filled with incompetence. We have two Polycom 6000s and one Polycom 7000s for our conference rooms which we connect directly to our Comcast. The wrong phones were sent in the initial order. Then the correct phones were sent to our home office rather than the site office...twice. After only one month in use, one of the 6000s died and had to be replaced. Both times the unit was sent it did not include the power supply even though the packing slip said that it was included. Hours upon hours have been spent dealing with issues. As well as far too many people involved in the process being sent around between various departments. Although support is responsive initially, there is a complete lack of follow through. It has taken two weeks to resolve yet another issue with the replaced phone and things are still being marked to ship to our home office as well as return shipping labels emailed to the home office. I have had to initiate every follow-up call (daily for the past week) despite leaving messages for a specific person to return my phone call. I honestly don't understand how they manage to stay in business.