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UniVoIP vs Infinity Datatel

Compare UniVoIP vs Infinity Datatel. Find out whether UniVoIP or Infinity Datatel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of UniVoIP and Infinity Datatel and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 4 Reviews
  • 1 Reviews
3.5
5

Overview:

UniVoIP is a Los Angeles-based premier business Voice Over Internet Protocol and hosted PBX provider offering high-speed internet connectivity and any-distance phone service in one seamless self-serve solution. UniVoIP brings the best in business...

Infinity Datatel provides VoIP services valleywide to SMBs that have 10 or more users. Learn how they can save you up to 70% on your monthly phone bill, while providing you with a cutting edge phone system and amazing service!

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2005
  • Website: Infinity DataTel
  • Headquater Country: United States
  • Founder Year: 2000

Plans Available*

  • N/A
  • Hosted VoIP - N/A

Users Average Rating

Recent User Reviews

We needed to move to another solution that had more of the features we needed. Instead of letting us end the agreement, they tried to charge us thousands to cancel since they auto renewed our contract for another 3 years. We reached out over a dozen times to try to get this resolved. We ended up talking to 4 different people and we never got to speak to a manager even after several requests. We are shocked at the lack of care after being long time customers. We miss the salesman they used to have, Steve, who actually seemed like he wanted us to succeed. Response from UniVoIP: Hi nonstopleiman, we are sorry to hear that you experienced issues reaching out to us regarding your contract term. We take our relationships with our customers very seriously, and we regret to have missed the mark with you. Please be assured that we continuously work to address issues with missed customer communication, and our teams regularly undergo intensive training to ensure customer matters are handled most efficiently and to the customer's satisfaction. We apologize for any inconvenience you may have experienced in the past. Should you like to further discuss, please call our UniVoIP Success Team at 855-864-8647. Thank you for your feedback.

nonstopleiman April 8th, 2019

Excellent customer service. We received services that was promised. Active since 05/10/2017 Port in our numbers was done with no pressure on our business activities. Voice mail boxes was setup same day as well as caller ID and all other features which were promised. They are very creative and very well aware and trained of functionality of their services and software which it makes them very different than large service providers. They are very active to solve any outstanding issues that may need attentions. Cut our bill to half and gained new features to better conduct our business. Great team of professionals to know and work with.

Steve H June 27th, 2017

We've been using Infinity DataTel's services for over three years and have not been disappointed. We previously used Cox and were paying around $1200 per month for our phone service. Now we pay closer to $600 a month with better phones, better call quality, we have a smartphone app, and we own all the equipment. Being a small business saving $600 a month is a huge win no matter what industry you're in. Our firm is very happy with Jared and his team and recommend them to anyone looking for VOIP and IT services.

phosk May 20th, 2020
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

voip.ms logo
1
voip.ms

Have phone support as support with this company is only done through email or a chat system and you never receive a fix for the issue, they only want...

July 22nd, 2020 - Tom Chapman
lingo logo
1
Lingo

This is uncalled for - -absolutely no customer service when the land line will not work. Several attempts to call only to be put on hold for half an...

July 22nd, 2020 - Jewey

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