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Qwest vs Infinity Datatel

Compare Qwest vs Infinity Datatel. Find out whether Qwest or Infinity Datatel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Qwest and Infinity Datatel and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 2 Reviews
3.1
0

Overview:

Looking for high-quality, reliable business communication service? Qwest offers their clients very high-end and sophisticated business and residential VoIP solutions to help their customers' businesses grow and evolve. Use the best technology in...

Infinity Datatel provides VoIP services valleywide to SMBs that have 10 or more users. Learn how they can save you up to 70% on your monthly phone bill, while providing you with a cutting edge phone system and amazing service!

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2002
  • Website: Infinity DataTel
  • Headquater Country: United States
  • Founder Year: 2000

Plans Available*

  • N/A
  • Hosted VoIP - N/A

Users Average Rating

Recent User Reviews

Now that my Qwest phone service is finally activated, it's great. Call quality is fantastic! Reliability is pretty good - I've had one dropped call and that was talking to a cell phone, so I'm not sure who's fault that was. And now for the bad news: it took 3.5 weeks for my phone to be activated! Unbelievable, it's software, people! And I didn't even port a number over, I was assigned a number from Qwest. Honestly how hard is it to set up a new account? Luckily I hadn't cancelled my old voip service yet. Custer Service was fast and friendly, but can't really do anything about it other than to say "Phone activation can take up to 30 days." Oh, and 4 weeks after initial ordering I still can't set up my account online. Sure would like to do that... Bottom line, Qwest is offering a pretty great voip service for a fantastic price IMO. But you'll have to be patient and wait about a month for activation. Is it worth the wait?

scotto May 22nd, 2009

We just began qwest one flex plan and have basically had problems the whole time.  Most have been the typical startup problems, but the worst one is the poor voice quality.  We get significant calls with only one way audio (meaning you can hear the person on the other end but they can't hear you or vice versa).  Qwest at first seemed keen to fix this, but as of late is just giving the excuse that they cannot reproduce it well enough to fix it.  Obviously this is a deal killer, as our 'C' suite is almost embarrassed to answer their phones for fear of it being an important client.  I just don't think the Qwest techs know enough about this stuff to really get a system up and working...their debugging seems to be limited to just checking the router for any errors and they know nothing about the Cisco equipment.  I would go with someone else.

lwm July 30th, 2008
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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