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Nextiva vs Infinity Datatel
Compare Nextiva vs Infinity Datatel. Find out whether Nextiva or Infinity Datatel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Nextiva and Infinity Datatel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 179 Reviews
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Infinity Datatel provides VoIP services valleywide to SMBs that have 10 or more users. Learn how they can save you up to 70% on your monthly phone bill, while providing you with a cutting edge phone system and amazing service!
- Nextiva Office Enterprise - $29.95
- Nextiva Office Pro - $19.95
- Nextiva Office Pro Plus - $22.95
- Hosted VoIP - N/A
Users Average Rating
Recent User Reviews
I was promised phone and fax and text message service. The text message service didn't work. Messages wouldn't come through to me unless I was actively in the nextiva app. If I wasn't in the app, messaged that were sent to me would NOT be in the app when I opened it. They just disappeared. Without the ability to have functioning text messages, I gave them a chance to fix it. They rebuild the text messaging service for me. Did not fix the problem. I tried to quit nextiva and get a refund because their product didn't work as promised. I was lied to the entire process with customer service about getting help regarding cancelling and a refund. Nextiva keeps saying there is a signed contract for 1 year and they can't give a refund, or a early termination. They can't grasp that, yes, there is a contract and they did not live up to it by failing to provide function text messaging. Bad product and bad customer service.
I used Nextiva for 2 years and they were great. Due to a move, I had to find a new provider. After a year, I couldn't wait to go back to Nextiva. Now after being back for a year, I feel like crying. This is NOT THE SAME COMPANY. My options keep dropping off, My service is spotty. Nothing works for more than a month and then when I have to call customer support AGAIN, I get Eastern Europe. The customer service reps follow a script and if you don't know the terminology, they get rude and act like you are stupid. REALLY? I am sick of dealing with this and can't wait for my current contract to end. I will be out of here.