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Lingo vs Infinity Datatel
Compare Lingo vs Infinity Datatel. Find out whether Lingo or Infinity Datatel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Lingo and Infinity Datatel and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 50 Reviews
Lingo is a residential VoIP provider that offers home phone plans for nationwide and international calling. Lingo plans come with a number of included features, free calling to other Lingo subscribers, and even the option to keep your existing...
Infinity Datatel provides VoIP services valleywide to SMBs that have 10 or more users. Learn how they can save you up to 70% on your monthly phone bill, while providing you with a cutting edge phone system and amazing service!
- Lingo Unlimited - $14.95
- Hosted VoIP - N/A
Users Average Rating
Recent User Reviews
They add services for free without asking if you want them, then they start charging for them and won't remove them. Months of calls (including multiple times when they disconnected their customer service number and email) and emails to get them to adjust my account. They never did. They are a Canadian company and they do not participate in the telecom watchdog system in Canada. As one example, one of their excuses for not reducing my account back to the most basic one was that their system was down. Two month of payments were still taken out of my account, but supposedly they couldn't adjust my account. This is on top of years of increasing my account over and over for added benefits I never asked for, nor agreed to have added. Quality of calls was bad to awful. It was never good. It was always bad, then worse and worse. I was remiss in not cancelling them.
Nothing but problems with Lingo. The first router lasted a year. It took three weeks to replace it and I was not compensated for my time without telephone service. The second router lasted less than a year and I decided to cancel the service, and that took many phone calls and emails. I was told that I had to send the router back within 14 days or pay a $75 fee and that I would receive a return package. I was also charge $10 for closing the account. The return package arrived a month after the cancellation (I had paid to return the router a week after the cancellation.) I sent an email requesting verification that the router had been received and never got a response. Typically I review a product before I buy it but was suckered in by Lingo's low price. I suggest you do yourself a favor and review VOIP plans before you agree to buy the product.