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CenturyLink vs Infinity Datatel

Compare CenturyLink vs Infinity Datatel. Find out whether CenturyLink or Infinity Datatel is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of CenturyLink and Infinity Datatel and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 23 Reviews
1
0

Overview:

CenturyLink is a full-service provider that offers communication solutions for residences as well as small, medium, and enterprise businesses. They can provide customers with solutions for internet, business phone, residential phone, and TV...

Infinity Datatel provides VoIP services valleywide to SMBs that have 10 or more users. Learn how they can save you up to 70% on your monthly phone bill, while providing you with a cutting edge phone system and amazing service!

Provider Info

  • Website: centurylink.com
  • Headquater Country: United States
  • Founder Year: 1981
  • Website: Infinity DataTel
  • Headquater Country: United States
  • Founder Year: 2000

Plans Available*

  • N/A
  • Hosted VoIP - N/A

Users Average Rating

Recent User Reviews

I called the customer service number 800-244-1111 to ask a simple question about my service. I was on the phone 45 minute and talked to 3 people and was then hung up on. No-one knew the answer to my question and one representative told me there were no services connected to my account.That's nuts! I am using the services and I am getting billed for them each month. Centurylink customer service is horrible. Representatives are rude, uniformed and inaccurate compared to other companies with similar services Centurylink is the only provider in my area. This would not happen with free enterprise. So much for regulation! It took me 4 months just to get I'm internet connected. they kept messing up the installation! I then had to make reversal phone calls because there were billing problems! This company is terribly incompetent! How are they allowed to stay in business? Everywhere I look they have terrible reviews!

samandzip January 2nd, 2019

I've been unable to get a response from my VOIP services relationship manager for 2.5 months, from his manager for 2 months, and from another supervisor for 2.5 months. Every customer service line I call transfers me to a different customer service line, which ends up giving me another manager number (who then never responds). I would feel guilty recommending this service even to my worst enemy. Out of 20 outreaches on my part, I have heard back 5 times; for the past 15 attempts (over the course of 2.5 months), I have been snubbed. Assistance that is serviced is only half-completed and ineffective. Nothing has been followed through to completion. This is absolutely REPREHENSIBLE. RUN AWAY.

mbraswell November 19th, 2018
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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