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Improcom vs Zulu
Compare Improcom vs Zulu. Find out whether Improcom or Zulu is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Improcom and Zulu and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 22 Reviews
- 8 Reviews
Since 1996, Improcom has become a leader in telecommunications and VoIP service with exceptional value, reliability, excellent features, and dedicated support. Improcom understands that businesses need to evolve and keep up with today’s fast-...
When it comes to cloud communications, Zulu delivers a product that is designed with businesses in mind. The system is sleek and aesthetically pleasing, and functions just like other phone systems minus the excessive wiring and network switches....
- Headquater Country:
- Founder Year: 1996
- Website: zulu-cloud.com
- Headquater Country: United States
- Founder Year: 2012
Users Average Rating
Recent User Reviews
The customer service department is the worst. If you have a problem with your service good luck. We are a company who is hitting their busy time of the year and therefore we need more extensions to be active. I called on a Monday morning to have 2 extensions activated so our customers could call and we could make sales. I was told to email support and I was assured it would be taken care of that day. Well Monday passed, Tuesday passed and still nothing. Despite my follow up email on Tuesday. Into Wednesday, I called and explained it is very important we get these extensions active and could they just put me on hold and do it. They claimed they didn't get ANY of my emails. Keep in mind I emailed them from multiple accounts and from THEIR contact forms. I emailed AGAIN from the same accounts and on SUPPORT forms on their website. And surprise surprise it's the end of the day on Wednesday and nothing. Customer service is a joke. They do not care and now my company has gone almost the whole week without extensions we need.
IMPROCOM provides great and reliable service with perfect sound quality, price and customer service was very helpful. The technical support service was outstanding, they helped me with everything which I asked very quickly. I highly appreciate all the help, which was given to myself. The equipment system was great. Everything was heard very clearly throughout the call. The call did not drop even once, which is greatly appreciated, since these services have a tendency of doing that sometimes. I would be honored to give people referrals of you company. Thank you so much for all you help.
The only thing that matters on a car lot is not missing a call. We put in the cordless system and every salesman carries one whether they are at their desk, in the service bay, or on the lot. We never miss calls sitting at desks.
We purchased a system for our company to replace an older NorTel system. We use a both desktop IP phones and the cordless handsets. Sound quality is much better our previous system and our outside sales persons are now able to use their iPhones to accept business calls. We also like the voice mail to email feature so that salespersons can get messages without having to call back in to check their mailboxes.