Communication has undergone some major changes within the past century and even more so within the past few decades. The definition of the word "communication" seems to be more of a fluid term than...
Improcom vs VoiceSpring
Compare Improcom vs VoiceSpring. Find out whether Improcom or VoiceSpring is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Improcom and VoiceSpring and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 22 Reviews
- 2 Reviews
Since 1996, Improcom has become a leader in telecommunications and VoIP service with exceptional value, reliability, excellent features, and dedicated support. Improcom understands that businesses need to evolve and keep up with today’s fast-...
VoiceSpring provides top of the line business VoIP solutions for your communication needs. There is no excuse for over-paying for your business' phone service. With VoiceSpring's services, you will receive crisp voice quality, reliability, and...
- Headquater Country:
- Founder Year: 1996
- Website: voicespring.net
- Headquater Country:
- Founder Year: 2005
Users Average Rating
Recent User Reviews
The customer service department is the worst. If you have a problem with your service good luck. We are a company who is hitting their busy time of the year and therefore we need more extensions to be active. I called on a Monday morning to have 2 extensions activated so our customers could call and we could make sales. I was told to email support and I was assured it would be taken care of that day. Well Monday passed, Tuesday passed and still nothing. Despite my follow up email on Tuesday. Into Wednesday, I called and explained it is very important we get these extensions active and could they just put me on hold and do it. They claimed they didn't get ANY of my emails. Keep in mind I emailed them from multiple accounts and from THEIR contact forms. I emailed AGAIN from the same accounts and on SUPPORT forms on their website. And surprise surprise it's the end of the day on Wednesday and nothing. Customer service is a joke. They do not care and now my company has gone almost the whole week without extensions we need.
IMPROCOM provides great and reliable service with perfect sound quality, price and customer service was very helpful. The technical support service was outstanding, they helped me with everything which I asked very quickly. I highly appreciate all the help, which was given to myself. The equipment system was great. Everything was heard very clearly throughout the call. The call did not drop even once, which is greatly appreciated, since these services have a tendency of doing that sometimes. I would be honored to give people referrals of you company. Thank you so much for all you help.
I have no idea how they keep their prices so low. It's truly incredible. One of their best office phones is only $18.95/user, which includes everything. They don't charge extra to use the features. They even manage the system for you, so all you have to do is call in if you need to make a change to your auto attendant greeting or whatever it happens to be. I have had a great experience using VoiceSpring's hosted phone service. The support team has been very nice about making changes and they seem to do it rather quickly, too. What I love the most is that they are a nationwide company with small business values and operations. And they provide better service at lower prices than most of the other providers! I would definitely recommend VoiceSpring to anyone. 2 thumbs up!
Great company, great phones, and great prices! What could be better than saving money and getting a new phone system at the same time????