close
The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.

Improcom Fax vs IDT Global

Compare Improcom Fax vs IDT Global. Find out whether Improcom Fax or IDT Global is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Improcom Fax and IDT Global and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 1 Reviews
0
2

Overview:

Improcom, a VoIP service provider, also offers VoIP faxing services, traditional faxing, and fax over email.

You can read reviews of Improcom's VoIP service here.

Improcom has been a communications...

A wholesale telecommunications company, IDT Global focuses on using communication to enhance the lives of people and businesses. The company has two main sectors: financial and telecommunications. Nested under their telecommunications branch are...

Provider Info

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

We started working with IDT in 2016. They tout serving over 32 billion minutes annually and 4 route divisions to choose from. The route divisions are irrelevant however, here I will explain why: The level of service/quality you *actually* receive depends on how greedy your Account Manager is, and the genie behind the curtain that changes up the routes to accommodate their desired margins. The end result of course is route instability and frequent calls to your support desk from angry customers reporting issues ranging from False Answer Service to calls not completing to legitimate destinations and wondering why they are paying for Platinum service only to receive problems typically associated with Silver-grade routes. With IDT we'd literally pass weeks at a time without issues, and suddenly a range of issues with many different destinations arise at the same time. We submit the ticket and the issue would eventually be resolved, but only after waiting > 24 hours for a response. In the IDT Express portal you are able to select which routing division, but in the end IDT simply does not honor your selection, and will route your traffic over the routes they choose behind the scene. It's really a pointless set up they offer. Go with Tata, NTT or BT if your customers' satisfaction is paramount.

jcena January 24th, 2018
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

Recent Reviews

centurylink logo
1
CenturyLink

I've been unable to get a response from my VOIP services relationship manager for 2.5 months, from his manager for 2 months, and from another...

November 19th, 2018 - mbraswell
nextiva logo
5
Nextiva

Nextiva Survey tool is a key part of our customer experience work. We can learn a lot from our customers and it’s been important to us to improve the...

November 18th, 2018 - Glon1975

Most Recent Blog Posts

business phone system voip
This Month in Telecom: November 2018

This Month in Telecom is a monthly news round-up on VoipReview.org that aims to give our readers a fast and easy way to catch up on the latest news and top stories that are trending in the voice and...

Dec 03, 2018
secure hybrid networking concept
Q&A with Masergy: on Enterprise Secure Hybrid Netwo...

In a world where leaders and dominators are determined by how fast the enterprise can gain actionable insights and make knowledge-based decisions, a hybrid network is paramount to arriving first and...

Nov 19, 2018