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Ideal Telecom vs UniVoip

Compare Ideal Telecom vs UniVoip. Find out whether Ideal Telecom or UniVoip is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Ideal Telecom and UniVoip and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 4 Reviews
0
3.5

Overview:

Ideal Telecom is San Diego's leading provider of Panasonic business VoIP phone systems. Ideal Telecom is committed to providing their customers with efficient service, friendly technicians, and practical business phone solutions. Over and over...

UniVoIP is a Los Angeles-based premier business Voice Over Internet Protocol and hosted PBX provider offering high-speed internet connectivity and any-distance phone service in one seamless self-serve solution. UniVoIP brings the best in business...

Provider Info

  • Website:
  • Headquater Country:
  • Founder Year: 2003
  • Website:
  • Headquater Country:
  • Founder Year: 2005

Plans Available*

  • N/A
  • N/A

Users Average Rating

Recent User Reviews

Excellent customer service. We received services that was promised. Active since 05/10/2017 Port in our numbers was done with no pressure on our business activities. Voice mail boxes was setup same day as well as caller ID and all other features which were promised. They are very creative and very well aware and trained of functionality of their services and software which it makes them very different than large service providers. They are very active to solve any outstanding issues that may need attentions. Cut our bill to half and gained new features to better conduct our business. Great team of professionals to know and work with.

Steve H June 27th, 2017

The person in charge of customer support (Kenneth) is profoundly rude to customers. Overall, UniVoIP does exactly what many other hosted VoIP providers do, except UniVoIP isn't exactly cheap, and their support is pretty terrible. They rarely, if ever, follow up on hardware issues or even basic glitches. Their answer, more often than not, is to "reset the phone" and basically move on - which is not an actual solution, just a small band-aid to a bigger problem.

DP_55 June 22nd, 2017
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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