If you want to build trust with small businesses, it’s important that you have a professional email address that uses your domain name. Scams are becoming increasingly more troublesome, which is why...
Green Meadows Telecom vs IDT Global
Compare Green Meadows Telecom vs IDT Global. Find out whether Green Meadows Telecom or IDT Global is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Green Meadows Telecom and IDT Global and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 1 Reviews
- 1 Reviews
With Green Meadows Telecom, you get calling to the US, Canada and Puerto Rico for one low monthly rate and no contract. Green Meadows’ plans start for as low as $8.95 a month with the Green Value plan, which gives you 100 minutes to the US,...
A wholesale telecommunications company, IDT Global focuses on using communication to enhance the lives of people and businesses. The company has two main sectors: financial and telecommunications. Nested under their telecommunications branch are...
- Headquater Country:
- Founder Year: 2011
- Website: www.idtexpress.com
- Headquater Country: United States
- Founder Year: 1990
Users Average Rating
Recent User Reviews
I got a call from them in first week of september 2011. Sales rep said, you can try it for 1 month for free and we will send a $50 visa gift card along with equipments just for trying it. You need to pay for shipping of equipment. I happily accepted this offer as internation plan during promotion for 18.99 was much cheaper than vonage and they charged $5.29 on my credit card. After 2 weeks of wait I received equipment. Just equipment. No account information, no welcome letter, no account number, no phone number.. absolutely nothing. Not even a no where should I contact in case of setup problem. And ofcourse... NO $50 VISA GIFT CARD. I went ahead and plugged it with my internet and there was no dial-tone. This equipment was not working. After doing google, I found customer support no and called them. They said tech-support is not available right now. Some one will give a call back tomorrow. Next day no call. Again I called after one day and with all apology a call back was promised, but no call back. I asked about $50 visa gift card, and they said, you will get one if you use this service for 3 months. But here service itself was not working. After few attempts, I left it as it is, bcoz my vonage works really gr8. But to my surprise, they billed my credit card following month for $20. The moment I saw change on my CC, called them back, and explained them whole story. Same response, you will get a call back, which never happened. Again, when I called, they said that they are going to cancell my account and refund all charged to my card. Its been 3 weeks, still I am waiting for a refund on my card. Finally called then again, and same response, you will get a call back. And most sursprising thing, without asking any account information, customer rep said, you will get a call back. Disgusting. I asked where will you call back and what account information you have.. as soon as I completed question, call on hold... When she came back, she read out some other account, some other name... Let's see if I get a callback next day...
We started working with IDT in 2016. They tout serving over 32 billion minutes annually and 4 route divisions to choose from. The route divisions are irrelevant however, here I will explain why: The level of service/quality you *actually* receive depends on how greedy your Account Manager is, and the genie behind the curtain that changes up the routes to accommodate their desired margins. The end result of course is route instability and frequent calls to your support desk from angry customers reporting issues ranging from False Answer Service to calls not completing to legitimate destinations and wondering why they are paying for Platinum service only to receive problems typically associated with Silver-grade routes. With IDT we'd literally pass weeks at a time without issues, and suddenly a range of issues with many different destinations arise at the same time. We submit the ticket and the issue would eventually be resolved, but only after waiting > 24 hours for a response. In the IDT Express portal you are able to select which routing division, but in the end IDT simply does not honor your selection, and will route your traffic over the routes they choose behind the scene. It's really a pointless set up they offer. Go with Tata, NTT or BT if your customers' satisfaction is paramount.