EFax vs Star2Star Communications

Compare EFax vs Star2Star Communications. Find out whether EFax or Star2Star Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of EFax and Star2Star Communications and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 1 Reviews
  • 4 Reviews
0
4

Overview:

eFax helps you save money by eliminating the need for fax machines, fax lines and tons of paper. With eFax, you can send and receive online fax through your email. Their eFax Plus plan is only $14.13/month with an annual plan. This comes with 130...

Founded in 2006, Star2Star provides cloud-based VoIP services to businesses of all sizes. Their flexible and scalable solutions grow with businesses and help them save costs through flexible pricing, multiple hardware options, and more. In fact,...

Provider Info

  • Website: star2star.com
  • Headquater Country: United States
  • Founder Year: 2006

Plans Available*

  • N/A
  • Basic UC Bundle - N/A
  • Premium UC Bundle - N/A
  • Professional UC Bundle - N/A
  • Starter UC Bundle - $10.99

Users Average Rating

Recent User Reviews

Firstly, I like the convenience of eFAX.  I do not have a fax machine, but only a scanner and a computer.  I can send fax's from my computer however I would get charged the exorbitant international rates from the phone company here in Taiwan and I wish to avoid that at all costs.  In fact, even with the subscription fee, I saved money because I had about 20 pages to fax to 3 different places in the US; my school, a financial institution, and a law firm.  Each one required my signature and one out of three would not send a fax internationally to me and I didn't want to pay the international costs of the other documents that would come to me. Secondly, eFAX was a service that solved a delicate problem for me because they have the option of having a local domestic USA Fax number to where the fax's could be directed to me.  This really saved me as I had a deadline to meet to get these documents and my university would under no circumstances send a fax to me internationally. Thirdly, I like the cost involved.  This is not an expensive service for the service rendered!  If you do a lot of faxing and do not have a fax mcahine, eFAX is definitely the way to go.  So, all in all, I have been really pleased with eFAX.  It has been a very convenient service that turns your email into a fax machine. It is inexpensive and so far, it has been efficient as I have received and sent all of the fax's that I had to (all 20 pages) without any problems.  I recommend eFAX to anyone who does not have  a fax machine and has a limited number of fax's to send  Give it a try.  I think you will be pleased as I have been. B. Burns, Santa Clarita, CA

BBurns July 31st, 2010

Been with s2s for over 2 years now and have had no problems. The software and features are all up-to-date, and the customer service has been great.

tbrady12 May 29th, 2018

The Star2Star service works well enough. We experienced disjointed levels of service. Out local 3rd party representative charged us for products covered by Star2Star and used the excuse that we should have known. We actually stopped using Star2Star in the middle of a 60-month contract. We still paid for there service. We could not get out of paying any of the line items on our invoice: Invoice Processing Fee: $4.99 per month E911: $2.99 per month Maintenance: $37.90 per month Bandwith Optimization per line: $2.50 per month Watch out for their cancelation policy. You can cancel your account for the day your contract expires providing you do it 180 days before and no less than 60 days before your contract expires. The penalty for missing this is an auto-renewal of 12 more months. The "reward" for canceling your account for the day your contract expires is a $150.00 "Early Contract Termination Fee." Up to this moment, no one can tell me how to cancel the contract on time. I admit, that I "cut off my nose to spite my face" when I stopped using Star2Star in the middle of our contract. Again, note that I stopped using their service. I did not stop paying for it. After getting nowhere with their "You are covered for this repair/part under our maintenance agreement ($37.90 per month) but our dealer charged you" issue, I did not want to continue using a product from this company. Again, "Cutting off my nose...". I was ready to let "bygones be bygones" until I got hit with my $150.00 early termination fee. The whole experience seems like a ripoff to me. Buyers beware! Charles

TEchLinkOne April 11th, 2018
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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