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EFax vs Star2Star Communications

Compare EFax vs Star2Star Communications. Find out whether EFax or Star2Star Communications is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of EFax and Star2Star Communications and detailed analysis of the comparison can be found below.

User Ratings & Reviews

  • 1 Reviews
  • 7 Reviews
0
3.3

Overview:

eFax helps you save money by eliminating the need for fax machines, fax lines and tons of paper. With eFax, you can send and receive online fax through your email. Their eFax Plus plan is only $14.13/month with an annual plan. This comes with 130...

Founded in 2006, Star2Star provides cloud-based VoIP services to businesses of all sizes. Their flexible and scalable solutions grow with businesses and help them save costs through flexible pricing, multiple hardware options, and more. In fact,...

Provider Info

  • Website: star2star.com
  • Headquarters Country: United States
  • Founder Year: 2006

Plans Available*

  • N/A
  • Basic UC Bundle - N/A
  • Premium UC Bundle - N/A
  • Professional UC Bundle - N/A
  • Starter UC Bundle - $10.99

Users Average Rating

Recent User Reviews

Firstly, I like the convenience of eFAX.  I do not have a fax machine, but only a scanner and a computer.  I can send fax's from my computer however I would get charged the exorbitant international rates from the phone company here in Taiwan and I wish to avoid that at all costs.  In fact, even with the subscription fee, I saved money because I had about 20 pages to fax to 3 different places in the US; my school, a financial institution, and a law firm.  Each one required my signature and one out of three would not send a fax internationally to me and I didn't want to pay the international costs of the other documents that would come to me. Secondly, eFAX was a service that solved a delicate problem for me because they have the option of having a local domestic USA Fax number to where the fax's could be directed to me.  This really saved me as I had a deadline to meet to get these documents and my university would under no circumstances send a fax to me internationally. Thirdly, I like the cost involved.  This is not an expensive service for the service rendered!  If you do a lot of faxing and do not have a fax mcahine, eFAX is definitely the way to go.  So, all in all, I have been really pleased with eFAX.  It has been a very convenient service that turns your email into a fax machine. It is inexpensive and so far, it has been efficient as I have received and sent all of the fax's that I had to (all 20 pages) without any problems.  I recommend eFAX to anyone who does not have  a fax machine and has a limited number of fax's to send  Give it a try.  I think you will be pleased as I have been. B. Burns, Santa Clarita, CA

BBurns July 31st, 2010

I am not only a Star2Star Dealer, but I have been using them in my office for 5 Years and have had no problems. Support has always been great, but I tell my customers, I am the first call for support. I have never charged a customer for a warranty repair, the only time I might charge a customer is if they do an add move or change that requires me to go on-site. All changes I can do online I do at no charge. The one thing I seem to find about all of the negative reviews, is they have problems with their dealers not providing the service they should. I am sorry you have that experience with your dealer. But I would recommend that if your dealer is not providing you the service you need, and they are charging for warranty repairs, call Star2Star and ask to have your account moved to another dealer because your dealer is not providing you the service you should be getting. Star2Star will act. And if they can't resolve things with your dealer, they will put you under another dealer that will take care of you.

Cammandad July 13th, 2020

I wish I could rate them as a 0. Terrible company, terrible service, terribe support. Don't use them.

Mark w mattingly May 11th, 2020
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.

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