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Vitelity vs Community Phone
Compare Vitelity vs Community Phone. Find out whether Vitelity or Community Phone is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Vitelity and Community Phone and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 3 Reviews
- 7 Reviews
Overview:
Vitelity is committed to providing rock-solid service and high quality customer care for each and every one of their customers. The wholesale VoIP products and services Vitelity offers are the most up-to-date available in the industry. Vitelity...
We offer mobile landline coverage, so customers can have their landline number ring on their cell phone and cancel their previous landline service. Their cell phone becomes the home of both their landline number and their cell phone number.
...Provider Info
- Website:
- Headquarters Country:
- Founder Year: 2004
Plans Available*
- N/A
- Business phone service - $17.41
- Traditional Home Phone Service - N/A
Users Average Rating
Recent User Reviews
Authentication system fails frequently, taking SIP trunks down for customers. No support (except email asking if there's still a problem) and now they are refusing to port numbers so we can leave their shitty service.
Before Vitelity was purchased by either Onvoy or Intelliquent, who knows at this point, they were great; very responsive and helpful. However, now it seems whomever purchased them just left them to die on an island. LNP goes to voicemail all the time, support tickets are answered *maybe* within 48 hours. They claim to be understaffed, but then again, they've been saying that for about 6 months now. It would appear this is a sinking ship. We've since moved our services, but as long as you never need anything support-wise, Vitelity is a decent company. I feel bad for the account managers, as they have to take the brunt of the frustrations with limited ability to do anything. It just feels like pulling teeth just to get something simple done or even just get an acknowledgement that someone sees you exist.
Trusting, and impressed on instant answers through email. Very helpful and most of all polite and patient. Finally got a landline for back up incase my cell phone blitzes out. I Iove that I can call anywhere in US. And the process is great for paying ahead.
I am very pleased with Community Phone. From how nice their customer service agents were to how easy it was to set up. Highly recommended.



