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Jan 01, 2026
Improcom vs Community Phone
Compare Improcom vs Community Phone. Find out whether Improcom or Community Phone is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Improcom and Community Phone and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 22 Reviews
- 7 Reviews
Overview:
Since 1996, Improcom has become a leader in telecommunications and VoIP service with exceptional value, reliability, excellent features, and dedicated support. Improcom understands that businesses need to evolve and keep up with today’s fast-...
We offer mobile landline coverage, so customers can have their landline number ring on their cell phone and cancel their previous landline service. Their cell phone becomes the home of both their landline number and their cell phone number.
...Provider Info
- Website:
- Headquarters Country:
- Founder Year: 1996
Plans Available*
- N/A
- Business phone service - $17.41
- Traditional Home Phone Service - N/A
Users Average Rating
Recent User Reviews
The customer service department is the worst. If you have a problem with your service good luck. We are a company who is hitting their busy time of the year and therefore we need more extensions to be active. I called on a Monday morning to have 2 extensions activated so our customers could call and we could make sales. I was told to email support and I was assured it would be taken care of that day. Well Monday passed, Tuesday passed and still nothing. Despite my follow up email on Tuesday. Into Wednesday, I called and explained it is very important we get these extensions active and could they just put me on hold and do it. They claimed they didn't get ANY of my emails. Keep in mind I emailed them from multiple accounts and from THEIR contact forms. I emailed AGAIN from the same accounts and on SUPPORT forms on their website. And surprise surprise it's the end of the day on Wednesday and nothing. Customer service is a joke. They do not care and now my company has gone almost the whole week without extensions we need.
IMPROCOM provides great and reliable service with perfect sound quality, price and customer service was very helpful. The technical support service was outstanding, they helped me with everything which I asked very quickly. I highly appreciate all the help, which was given to myself. The equipment system was great. Everything was heard very clearly throughout the call. The call did not drop even once, which is greatly appreciated, since these services have a tendency of doing that sometimes. I would be honored to give people referrals of you company. Thank you so much for all you help.
Trusting, and impressed on instant answers through email. Very helpful and most of all polite and patient. Finally got a landline for back up incase my cell phone blitzes out. I Iove that I can call anywhere in US. And the process is great for paying ahead.
I am very pleased with Community Phone. From how nice their customer service agents were to how easy it was to set up. Highly recommended.
*Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
