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Comcast vs Vitelity
Compare Comcast vs Vitelity. Find out whether Comcast or Vitelity is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Comcast and Vitelity and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 15 Reviews
- 2 Reviews
Unlimited local & nationwide calling. TV, Internet, & phone for $33/each per month for the first year when purchased as a bundle.
Vitelity is committed to providing rock-solid service and high quality customer care for each and every one of their customers. The wholesale VoIP products and services Vitelity offers are the most up-to-date available in the industry. Vitelity...
- Headquater Country:
- Founder Year: 2005
- Headquater Country:
- Founder Year: 2004
Users Average Rating
Recent User Reviews
I have had nothing but trouble from Comcast. When we first signed up my 84 year old mother was only charged $20 a month for her phone service which was great! I had to add internet for a few months to use a canary to see how she was getting around in her apartment. They signed us up for another contract without telling us and then when I took the internet off her phone bill was $60 a month! She is on a fixed income and cannot afford this phone bill. After calling and talking with several people no one would reduce her payment back to the original $20. I found a wireless router through straight talk and you can still use your home phone and it is only $15 a month. If you have any other sources to use please use someone else besides Comcast. They would not even import her phone number over and we had to change her phone number!!
Last night, 5/31/2018 my wife recorded the NBA Playoff 1st game of the series because I work third shift. When I got home this morning. The game was taken from my DVR Comcast/Xfinity list. DELETED!!!!!! I am so pissed because that is one reason that we purchased this option! This is not the first time. There has college and NFL football games. There has been college and NBA games and other programs. Comcast acts as they are GOD by with the simple thing as a click of a button they can make that decision and it's wrong. Just plain wrong!!! STOP IT!!!! Again, that's what we pay for. We don't want and shouldn't have to watch a rerun or replay! Whatever you choose to call it.
Before Vitelity was purchased by either Onvoy or Intelliquent, who knows at this point, they were great; very responsive and helpful. However, now it seems whomever purchased them just left them to die on an island. LNP goes to voicemail all the time, support tickets are answered *maybe* within 48 hours. They claim to be understaffed, but then again, they've been saying that for about 6 months now. It would appear this is a sinking ship. We've since moved our services, but as long as you never need anything support-wise, Vitelity is a decent company. I feel bad for the account managers, as they have to take the brunt of the frustrations with limited ability to do anything. It just feels like pulling teeth just to get something simple done or even just get an acknowledgement that someone sees you exist.
After 10 emails asking for an update I finally have decided to stop using this company. They really just don't care. If it works it works but when it breaks they just sorta get it fixed when they can. Too many outages!!