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Comcast vs Qwest
Compare Comcast vs Qwest. Find out whether Comcast or Qwest is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Comcast and Qwest and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 15 Reviews
- 2 Reviews
Unlimited local & nationwide calling. TV, Internet, & phone for $33/each per month for the first year when purchased as a bundle.
Looking for high-quality, reliable business communication service? Qwest offers their clients very high-end and sophisticated business and residential VoIP solutions to help their customers' businesses grow and evolve. Use the best technology in...
- Headquater Country:
- Founder Year: 2005
- Headquater Country:
- Founder Year: 2002
Users Average Rating
Recent User Reviews
I have had nothing but trouble from Comcast. When we first signed up my 84 year old mother was only charged $20 a month for her phone service which was great! I had to add internet for a few months to use a canary to see how she was getting around in her apartment. They signed us up for another contract without telling us and then when I took the internet off her phone bill was $60 a month! She is on a fixed income and cannot afford this phone bill. After calling and talking with several people no one would reduce her payment back to the original $20. I found a wireless router through straight talk and you can still use your home phone and it is only $15 a month. If you have any other sources to use please use someone else besides Comcast. They would not even import her phone number over and we had to change her phone number!!
Last night, 5/31/2018 my wife recorded the NBA Playoff 1st game of the series because I work third shift. When I got home this morning. The game was taken from my DVR Comcast/Xfinity list. DELETED!!!!!! I am so pissed because that is one reason that we purchased this option! This is not the first time. There has college and NFL football games. There has been college and NBA games and other programs. Comcast acts as they are GOD by with the simple thing as a click of a button they can make that decision and it's wrong. Just plain wrong!!! STOP IT!!!! Again, that's what we pay for. We don't want and shouldn't have to watch a rerun or replay! Whatever you choose to call it.
Now that my Qwest phone service is finally activated, it's great. Call quality is fantastic! Reliability is pretty good - I've had one dropped call and that was talking to a cell phone, so I'm not sure who's fault that was. And now for the bad news: it took 3.5 weeks for my phone to be activated! Unbelievable, it's software, people! And I didn't even port a number over, I was assigned a number from Qwest. Honestly how hard is it to set up a new account? Luckily I hadn't cancelled my old voip service yet. Custer Service was fast and friendly, but can't really do anything about it other than to say "Phone activation can take up to 30 days." Oh, and 4 weeks after initial ordering I still can't set up my account online. Sure would like to do that... Bottom line, Qwest is offering a pretty great voip service for a fantastic price IMO. But you'll have to be patient and wait about a month for activation. Is it worth the wait?
We just began qwest one flex plan and have basically had problems the whole time. Most have been the typical startup problems, but the worst one is the poor voice quality. We get significant calls with only one way audio (meaning you can hear the person on the other end but they can't hear you or vice versa). Qwest at first seemed keen to fix this, but as of late is just giving the excuse that they cannot reproduce it well enough to fix it. Obviously this is a deal killer, as our 'C' suite is almost embarrassed to answer their phones for fear of it being an important client. I just don't think the Qwest techs know enough about this stuff to really get a system up and working...their debugging seems to be limited to just checking the router for any errors and they know nothing about the Cisco equipment. I would go with someone else.