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Colocation America vs Lingo
Compare Colocation America vs Lingo. Find out whether Colocation America or Lingo is better for your VoIP business or home needs. The experts at VoipReview have analyzed the strengths and weaknesses of Colocation America and Lingo and detailed analysis of the comparison can be found below.
User Ratings & Reviews
- 2 Reviews
- 51 Reviews
At Colocation America, our offerings are simple and exactly to the point-- we call it “The Foundation” of every IT Infrastructure: IPs (connectivity), hosting (space), and servers (hardware). Whether you need a dedicated server to backup your...
Lingo is a residential VoIP provider that offers home phone plans for nationwide and international calling. Lingo plans come with a number of included features, free calling to other Lingo subscribers, and even the option to keep your existing...
- Headquater Country:
- Founder Year: 2000
- Website: lingo.com
- Headquater Country: United States
- Founder Year: 2004
- Lingo Unlimited - $14.95
Users Average Rating
Recent User Reviews
Far and away the best hosting company I've ever used. Their customer service team immediately jumps on any concern or question I may have and double-checks to ensure that I am satisfied. Fast connection speeds and reliable uptime. I'm a very happy customer!
Fast, attentive customer service, quick setup, the calls are clear, and the system handles ALL of our calls flawlessly. We were up and running in no time, and Colocation America even recommended a VoIP software provider in case you need one. The prices could be better for the equipment, but the service was top notch and we haven't had any complains about call quality, system load or anything else.
We were happy with Lingo service since 2005. However, the current customer service from their current parent company (Birch Telecom - since March 2016) is of no value. It is easy to reach the company at their sales line (still the old Lingo organization), but a nightmare to reach customer service (Birch Telecom). We spent several hours on hold today before we were able to reach a customer service representative to cancel our account -- such bad service, we could not even make phone calls any more. We received an automated cancelation confirmation e-mail with information about how to e-mail the company. E-mail messages to [email protected] are rejected -- "You have reached an email address that is not monitored for responses." Additionally, the cancellation e-mail told us they would send a return label (and charge us $9.95 for the label) to return a Lingo adapter. The problem is that we never received a Lingo adapter; we used our own equipment to connect to the service. They also threatened to charge us $75.00 equipment recovery fee for equipment we never received from Lingo. At one time, Lingo was a reliable US company. Now, Lingo is a scam company that should be avoided -- don't even consider trying any of their services -- find a reliable competitor for VoIP phone service.
A continuation/update of my experience with Lingo. To recap, reception was always awful and sometimes impossible. Every problem except getting paid was unfixable. Their email was turned on and off repeatedly. The contact phone number for both customer service and tech support was turned on and off. I emailed them on December 7 as a final cancellation after repeated emails and calls over 7 months asking them to roll back my account to where I had understood it to be, the basic account. My payment should have been under $20 as advertised. As of my last payment they had me up over $43. To add insult to injury, when I called to confirm that the account was closed and a refund for the remainder of the month would be forth coming, I was told they do not refund anything. I was told that emailing my cancellation was not acceptable to them. So, keep in mind, they only do things officially using a medium that does not allow one to document their actions. In addition, they are mailing me a shipping label, but I was told it definitely will not arrive before January but I would not be billed. We'll see how that turns out. Heads up, they merged with Birch Communications.